HP Pavilion DV9827 - locks up after sleep mode (1962 Views)
10-23-2009 08:45 PM
I bought new HP Pavilion dv9827cl. From day one I am having this problem. When my laptop goes in sleep mode it does not come back normal. I loose my network connection. I can not start Internet explore. I can not start Network setting to reconnect. After few tries, my laptop shuts down and reboots by itself. Some time I tried to shutdown laptop does not shutdown. I have to hold power button for few seconds and power off the laptop. Once I do this and repower on it works fine as long as I do not let my laptop go to sleep. I even updated my BIOS twice first I tried flash "F.30", still same problem. Thne recently I updated wiht "F.32" still same problem. I even tried with HP support during my warranty period but I did not get any help. They just send me some documents telling me how to setup sleepmode. They told me due to sleep mode setting. I even tried that. I really got tired with this Laptop. I will never purchase another HP. I use this laptop my business and I hate to do cold boot all the time.
10-23-2009 10:23 PM
Disable sleep mode
Follow the steps below to disable sleep mode by changing the power scheme settings.
- Click Start > Control Panel > Mobile PC > Change when the computer sleeps .
- Select Never from both drop down menus beside Put the computer to sleep .
- Click the Save changes button.
The power scheme should now prevent the computer from entering the sleep mode.
" If you find it helpful, pls click on the blue KUDOS button on the left -side of the screen as an indication "