HP Pavilion P6211F (Atholon II X4 620) freezing issue

[feng]

This computer is about a year old now. Sometimes the computer freeze for no reason. Its just regular freeze, no blue screen. Then whole computer just crashes. I check the hardware  inside and they look perfectly fine. Sometimes when i put the case on, the computer just crashes when i play games. Heres the temp when i am NOT playing a game.

 

This is when i play my "undemanding" game.

meanwhile when i was playing the game, the temp wil high as 58C. so can anyone help whats going on with the crash\freeze.

SPECS:AMD Atholon ll X4 620  (2.60GHZ)

               ATI radeon HD 4650( got this few weeks ago.)

               500HDD

               6GB ram

model: HP Pavilion P6211F

so can anyone help me please?

[gumby6131]

See message 4 of this thread......

http://h30434.www3.hp.com/t5/Lockups-Freezes-Hangs/HP-Freeze/td-p/429763

Perhaps something there can help you.

Best Regards

[Big_Dave]

Look over the power supply requirements for a few of the ATI 4650s at www.newegg.com. Some the the ATI 4650s require a 350 to 400 watt power supplies. Unless you changed the power supply in your PC then it's probably a 300 watt PSU.  This might be the source of your problem. Or it's the motherboard.

Check the Event Viewer log for critical errors.

[gumby6131]

This particular video card does not require external power and has some features built in which specifically help with power spikes.

Still, as Dave suggests, if you are running a 300 - 350Watt power supply and your system is running low on reserver power,  it could freeze due to sudden spikes in demand exceeding the capability of the PS to keep up.

Since this is an intermittent problem, I doubt there is anything seriously wrong.

You temps look fine.

If you are in fact having a power supply issue, it would stand to reason that you "should" experience more of your "crashes" during game play at higher resolutions all other things being equal.

If your power supply is 400W +, you may need to look elsewhere (depending on it's quality and true output).

Make sure ALL fans are spinning at full speed.

Check the inside for dust accumulation.

Good luck