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Re: HP Pavilion dv5 Won't Boot (639 Views)
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Student
srravirao
Posts: 1
Registered: ‎04-09-2012
Message 1 of 2 (642 Views)

HP Pavilion dv5 Won't Boot

DEAR SIR,

I OWN  HP Pavilion DV5 LAPTOP WITH WINDOWS 7 HOME PREMUIM 64-BIT.WHEN I ON MY SYSTEM A MESSAGE OCCURS THERE IS NO DISK & PLEASE INSTALL WINDOWS OPERATING SOFTWARE.PLEASE ADVISE ME.

 

THANKING YOU

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Distinguished Professor
ManjunathTech
Posts: 2,984
Registered: ‎01-21-2012
Message 2 of 2 (639 Views)

Re: HP Pavilion dv5 Won't Boot

Hi

 

You have a couple of options as I see it please find the steps given below might help you to fix your issue.

 

1) Once unit is power on keep tapping F10 key go to Diagnostic check if the Hard drive is detected then run the Test check if it Fails then you need to replace the part if the test passes then you need to reinstall OS.

 

2) If the Hard drive is not detected the reseat the Hard drive and have it check if you have the same issue then you might have to replace the Hard drive.

 

3) You have 2 options to run a recovery once is using F11 key or using the recovery disc before this kindly back up your data as it will be lost.

 

 

Let us know how it goes!

 

*Although I am an HP employee, I am speaking for myself and not for HP.

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****Please mark Accept As Solution if it solves your problem****

 

Regards

Manjunath

Let us know how it goes!

"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
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