HP Support Forums
Join in the conversation.
04-23-2012 06:34 PM
Hi I've just bought a HP Pavilion p6 2000 series, plugged it on a 4 socket extension where I had a laptop and a external drive plugged. I wanted to use another external hard drive so unplugged the one plugged in, but when I plugged the other hard drive instead, there was a power outage and the desktop switched off. Now I can't switch it on again. Tried to change of power cable but nothing. Is this a problem with the power supply? or worse? thanks
04-23-2012 07:16 PM
Remove all of the external devices from the PC except keyboard, mouse and monitor. Unplug the PC and hold down the power button for 60 seconds. Now plug the PC into a known good outlet.
If the above doesn't work, then try this posted HP article. Don't skip any steps.
HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP DV7-7000, i7-3610QM, 8GB, Intel 160GB SSD, Nvidia 650m
HP Photosmart Premium C309G, HP Photosmart 6510
Custom i7-4770k, 8GB, Vertex 3 SSD, Corsair HX650,GTX 760
Custom i7-3770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT