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Re: HP Probook 4710s shuts down for no reason! (1578 Views)
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Student
shookie_durden
Posts: 2
Registered: ‎03-11-2010
Message 1 of 5 (1,646 Views)

HP Probook 4710s shuts down for no reason!

Hello everyone,

 

I own an HP Probook 4710s laptop for about 3 months now.

Recently I played Call Of Duty MW2 and after a while of playing it just shut down for no reason.

I played it before on my laptop but it didn`t shut down.

And just recently I played Age Of Empires 3 and it also shut down.

It happened twice with Age Of Empires.

Tho it never happened when I wasn`t playing games I`m still concerned and would appriciate any kind of help or explenation from anyone.

Thank you.

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Student
shookie_durden
Posts: 2
Registered: ‎03-11-2010
Message 2 of 5 (1,578 Views)

Re: HP Probook 4710s shuts down for no reason!

anyone??

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Honor Student
kaaz89
Posts: 3
Registered: ‎04-18-2010
Message 3 of 5 (1,511 Views)

Re: HP Probook 4710s shuts down for no reason!

I have the same issue with my new Probook 6540b. Whenever I play Wolfenstein: Enemy Territory, the laptop shuts down on its own after some time. Has anyone already found the answer?

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Provost
Big_Dave
Posts: 17,065
Registered: ‎07-17-2009
Message 4 of 5 (1,496 Views)

Re: HP Probook 4710s shuts down for no reason!

[ Edited ]

Check your Event Viewer logs at the time of the shutdown and look for critical errors and events.  It sounds like a heat problem.

 

You might want to check for a bios and/or a video card update here.

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Student
nanabear
Posts: 1
Registered: ‎04-28-2012
Message 5 of 5 (378 Views)

Re: HP Probook 4710s shuts down for no reason!

I am having the same problem, but I am not running any games or heavy software. Just email or working on an excel spreadsheet. It is reallt frustrating and really makes me nervous about my laptop. Any suggestions?

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