HP wireless mouse (MG-0856) freezes on HP e9280t, Win7 Pro (10351 Views)
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Honor Student
jglassy
Posts: 3
Registered: ‎09-27-2010
Message 1 of 4 (10,351 Views)

HP wireless mouse (MG-0856) freezes on HP e9280t, Win7 Pro

   I have an HP e9280t with a HP wireless mouse+keyboard. I'm finding that (despite new batteries..) the Wireless Mouse freezes after 10-30 sec of use. Sometimes turning it off, then on (via the small slider switch on the Mouse underside) temporarily restores function, but then it freezes again shortly thereafter.

 

   When the mouse freezes, I notice the red laser light viewable on base) appears to have gone out as well. 

 

   Also, I'm a little baffled as to why this wireless mouse has on the bottom of it an "Off/Of" switch and a separate "Connect" button, when most other mice I have "just work" and don't require an "On/Off" switch or "Connect" button.

 

   For what its worth, the wireless keyboard, on the same USB dongle, appears to work correctly throughout the mouse "freeze" events.  

   Does anyone have any ideas, work-arounds?  Meanwhile, I've had to switch to another wireless mouse I had lying around (a Microsoft 3000) which oddly enough seems to work just fine...

 

 

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Big_Dave
Posts: 18,804
Registered: ‎07-17-2009
Message 2 of 4 (10,348 Views)

Re: HP wireless mouse (MG-0856) freezes on HP e9280t, Win7 Pro

I also have the e9280t. What is the bios level of your PC and the motherboard revision level?   I also use the MS 3000 mouse. 

 

 

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HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-3770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Honor Student
jglassy
Posts: 3
Registered: ‎09-27-2010
Message 3 of 4 (10,003 Views)

Re: HP wireless mouse (MG-0856) freezes on HP e9280t, Win7 Pro

Sorry for the long lapse, as I just haven't gotten back to this for a while. My BIOS version is 5.24 and my motherboard ID is TRUCKEE v.1.04E01.

 

I'm still experiencing this problem, where the HP Mouse freezes after approx 5 seconds of correct operation, though the combo wireless keyword does appear to continue functioning.  I'm still interesting in fixing this, so ideas on fixing this will be welcome.  Perhaps a BIOS upgrade is the solution?? If so, I'm not sure how to do this, but am willing to try once I get instructions and a source for a new BIOS image etc.  thanks in advance.

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Big_Dave
Posts: 18,804
Registered: ‎07-17-2009
Message 4 of 4 (10,002 Views)

Re: HP wireless mouse (MG-0856) freezes on HP e9280t, Win7 Pro

[ Edited ]

jglassy,

 

Update the bios to version 5.29

 

 

I have the same PC and motherboard and I am running bios version 5.29.

 

Replace the battery in the mouse and then try a different channel.

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HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-3770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
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