05-08-2009 04:35 PM
When did it work before?
If u can go online try downloading Superantispyware for free from superantispyware.com and run a Spyware on the pc and see if there's any possible infections.
Also try resetting the Internet Explorer options from Control Panel, Network and Internet, Internet Options (vista) or Control Panel, Network and Internet Connections, Internet Options when the windows comes up go to the Advanced tab and click Reset and reset again and wait, click Close and restart the pc.
See if that works.