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07-24-2012 01:03 PM
My HP 6616f is freezing periodically. I have checked memory and its not out although it acts like it is out. If I wait 5 minutes, it will usually unfreeze. A lot of times, I just have to shut it down manually. Also, when I have to shut it down manually and it is restarting and it gets to the "Windows has experianced a ?wrong shutdown?, I have no control over highlighting safe mode or anything but waiting for the countdown for windows to start. F10 and F8 have no effect.
It also will not shut down right. If I change the power settings, it will usually shut down once correctly.
I've tried a registry fixer and have downloaded driver updates. Nothing seems to matter.
07-24-2012 01:27 PM
You could also have some programs running in the background that are using up your system resources. Perhaps an antivirus program that is trying to update or scan the system or something like that. Over time, things like surfing the internet, adding/removing programs and a number of other things can leave bits and pieces on your system that built up could slow your system down. You might try to find a program that will clean those kind of things up. Stay away from all these registry cleaners as they can sometimes cause more harm than good by deleting things that should not be deleted. I use a program called Advanced System Care by IObit. There is a free version avaiable on www.download.com.
Ultimately, if all the hardware checks out, you are probably going to need to reinstall the operating system. Back up anything you don't want to lose as this will reset your system to factory conditions. Make your restore disks is you don't have any as you will need those to reinstall the OS.
08-03-2012 10:35 AM
Please test the hard drive (use an Extended self-test). Check the link below to get more details about it: