HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

My HP Pavilion m8330f won't start up (1438 Views)
Reply
Reply
Topic Options
deevee Student
Student
deevee
Posts: 1
Registered: ‎01-10-2012
Message 1 of 2 (1,438 Views)
Report Inappropriate Content

My HP Pavilion m8330f won't start up

‎01-10-2012 10:10 AM

Every time I try to start the computer, it turns on to the HP blue logo screen then it goes completely blank. The fans are still running, the green light is on, but the monitor is blank. Even after multiple shut downs and restarts, the same problem occurs. Every thing passed when I click Diagnostics, F9. Recovery, F11,does not work. Setup, F10, and Boot Menu, Esc, both work.

Help! 

0
Reply
0
Please use plain text.
 
Distinguished Professor Distinguished Professor
Distinguished Professor
Hanspuppa
Posts: 4,494
Registered: ‎09-04-2009
Message 2 of 2 (1,431 Views)
Report Inappropriate Content

Re: My HP Pavilion m8330f won't start up

[ Edited ]

‎01-10-2012 12:10 PM - edited ‎01-10-2012 12:11 PM

deevee wrote: Every time I try to start the computer, it turns on to the HP blue logo screen then it goes completely blank. The fans are still running, the green light is on, but the monitor is blank. Even after multiple shut downs and restarts, the same problem occurs. Every thing passed when I click Diagnostics, F9. Recovery, F11,does not work. Setup, F10, and Boot Menu, Esc, both work. Help! 

Hello deevee, You might try resetting the BIOS and see if the system will boot normally.

 

To reset the BIOS, you would need to disconnect the power cord, remove the side panel, and remove the CMOS battery for about 10-20 seconds, then reinstall the battery, the side panel and the power cord and see if the system will boot normally. The CMOS battery is a small coin cell battery located usually on the lower right corner of the motherboard.

 

Can you get to the Boot Menu and select the hard drive as the boot device?

 

If this does not resolve the issue, it may be the hard drve has become faulty, even though  it shows as working.

_____________________________________________

Please click the White Kudos star on the left, to say thanks.

Please mark Accept As Solution if it solves your problem.
_____________________________________________

0
Reply
0
Please use plain text.