HP Support Forums
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07-28-2011 07:42 PM
07-28-2011 Had the same problem. When I contacted HP Support, had to talk to an "expert" by the name
of Sam In India (!). After half an hour on the phone and Sam consulting his supervisor, I was told that my
Monitor had a serious problem and I needed to replace it with one at a "discounted" cost of $130, what I declined.
This also shows to me what we get with "Outsourcing" .
Thanks for your answer, i.e. solution
08-24-2011 12:58 PM
Thank you GOLDENBOYWPG --- i have been trying to turn my monitor off for 6 month or more. Thought I tried everything but and maybe I did but I didn't hold switch long enough. Guess I am too impatient.
09-02-2011 06:28 AM
I have the same problem, however holding the power button on causes the monitor to cycle every few seconds from on (blue power button color ) to sleep (yellow color) but it willo not turn off.
11-04-2011 10:59 AM
A BIG THANK YOU to Dallas and Goldenboy....I too tried everything....until I came upon your question and answer. So simple. And it worked too! I am forever grateful to you two.......thank you!!!!!!
11-20-2011 09:10 PM
My monitor will not power off. The power button lockout appears. I tried holding power button, unplugging monitor, and removing cable. Nothing seems to work. I am not pleased with my HP monitor. This should not be a problem. Hope you can be helpful, thanks.