Pavilion HPE H8-1070t freezes have to do hard shut down

[loric]

For the past few weeks, randomly, suddenly my computer freezes, cannot move cursor, have to do hard shut down.  Also at times after sitting idle all night the screen is black and frozen and I have to do hard shut down.

[Big_Dave]

Hi,

There is an updated bios 7.12 posted for your PC.

Get to HP Support quickly before your warranty expires.

HP's support number is 800-474-6836 or 800-HPINVENT or online here.

[loric]

Unfortunately the BIOS update failed, corrupt, I tried it 3x?

[Big_Dave · Accepted solution]

Hi,

Contact HP support.

HP's support number is 800-474-6836 or 800-HPINVENT or online here.