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Pavilion a6614f BSOD - "A clock interrupt was not received for a secondary processor" (617 Views)
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Student
zwill
Posts: 1
Registered: ‎11-05-2009
Message 1 of 2 (617 Views)

Pavilion a6614f BSOD - "A clock interrupt was not received for a secondary processor"

I have a Pavilion a6614f, less than a year old.  Over the last several months, I randomly get a BSOD crash without warning:

 

"A clock interrupt was not received for a secondary processor within the allocated time interval."

 

No recent hardware or OS changes have been made, with the exception of Windows patches.  This machine was reimaged just after purchase and loaded with a clean install of Vista Ultimate x64 SP1 (had Vista Home Premium).

 

I'd say this happens maybe twice or three times a month now. Every time it has happened, but once, the computer has been totally idle.  The last time it happened, the user was using Internet Explorer, and that was the only application open at the time.

 

Based on other research I've done, I'm concerned this is a hardware problem.  Here's a link to another post about this, on a different model machine, but only one of the users's issue was resolved and that appeared to have been hardware replacement:   http://h30434.www3.hp.com/psg/board/message?board.id=OSandSW&message.id=9742

 

Anyone else experiencing this?  If so, resolutions?

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Intern
hpsad
Posts: 221
Registered: ‎09-15-2009
Message 2 of 2 (594 Views)

Re: Pavilion a6614f BSOD - "A clock interrupt was not received for a secondary processor"

It more than likely is a hardware problem.  Sounds like one of the problems may of us are having with the Pavilion Elite Core i7 systems with the Pegatron motherboard.  Your motherboard was made by Asus, but guess what, Pegatron is Asus!  So it's very possible your motherbaord is the problem.  Looks like Asus has been building shoddy motherboards for other models other than the Elite series.  If you're still in warranty make HP replace your motherboard.
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