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Re: Pavilion a6750f Desktop - Brand new & already FREEZING (2929 Views)
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fenster13 Student
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fenster13
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Registered: ‎02-02-2009
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Pavilion a6750f Desktop - Brand new & already FREEZING

‎02-02-2009 11:29 AM

I just got my a6750f, and I've already had weird freezing/hanging issues.  If I leave the computer on and the screen saver kicks in and runs for a while, when I move the mouse to get back working, the systems is frozen and I have to reboot.  I've already had the issue when transferring data from my old PC to the new one.  There's a large amount of data so I let the transfer run, and it essentially stops transfering data.  I try to cancel but the computer ends up freezing and I need to reboot.

 

Am I wrong, or should this NOT be happening with a brand new computer?!?!?

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erico
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Registered: ‎01-07-2009
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Re: Pavilion a6750f Desktop - Brand new & already FREEZING

‎02-03-2009 07:06 AM

Go into Control panel --> Power Options and change your power plan option to High Performance. please post your results. Some motherboards have issues with Windows Vista and sleep mode. Change the sleep option to never. Change Turn off display to never. These are also things that must be done if you also want to defrag a drive.


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Techian Top Student
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Re: Pavilion a6750f Desktop - Brand new & already FREEZING

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‎02-03-2009 11:32 PM - edited ‎02-03-2009 11:35 PM

Yes a brand new computer should not be locking up in theory.

 

You see what i did there " in theory "

 

However a multitude of things can cause a system to hang.

 

The most likely supsects tend to be RAM, Motherboards and infected files.

 

Which I have noticed in your post you have started transferring files across. Are you running appropriate virus scanning software?

Have you attempted to run the HP Diagnostic tools provided at Bootup?

 

Basically to diagnose your problem we require a few more details.

Message Edited by Techian on 02-03-2009 11:35 PM
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