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Student
shakk2
Posts: 1
Member Since: ‎07-15-2012
Message 1 of 2 (672 Views)

Slowed speed, freezes, high disk usage

After I have been on the computer for about 10-15 minutes, it starts to freeze and slow down. I get a high disk usage message from Norton saying that Windows Explorer Exe. is causing this. I also keep getting the same 5 updates even after I have installed them. I have a Compaq Presario SR5602FH Desktop PC Using windows home basic. Also the Hp updater does not open anymore.

Distinguished Professor
Danjen
Posts: 2,520
Member Since: ‎07-10-2012
Message 2 of 2 (654 Views)

Re: Slowed speed, freezes, high disk usage

Norton is pretty good but you still could have viruses. I don't think you do and I believe it is your hard drive going bad.  I would try to run check disk and if your laptop has the utility partition, test your memory and hard drive.

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