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Re: Thin Client Freezing on Bootup (358 Views)
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Lloyd6770 Tutor
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Lloyd6770
Posts: 14
Registered: ‎11-19-2010
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Thin Client Freezing on Bootup

‎11-24-2010 09:37 AM

I have a HP Neoware CA22 Thin Client that is freezing on bootup.  It gets to the screen that says Neoware, and there is a blue bar at the bottom, then nothing from there.  I let it sit for about 20 minutes before shutting it back down.  Hitting "F2" on bootup does nothing.  Thanks for the suggestions.

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Lloyd6770 Tutor
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Lloyd6770
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Re: Thin Client Freezing on Bootup

‎11-29-2010 06:51 AM

I have now posted this in 2 different places on this forum, and neither has gotten a response.  I need help here people...

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Lloyd6770 Tutor
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Lloyd6770
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Re: Thin Client Freezing on Bootup

‎12-01-2010 08:02 AM

Why is it so hard to get some help?

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Lloyd6770 Tutor
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Lloyd6770
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Re: Thin Client Freezing on Bootup

‎12-03-2010 02:35 PM

Awesome...  Thanks for all the replies...  </sarcasm>

 

Has no one had this issue before?  Is it undocumented?  I've done some looking around, but haven't found anything.

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Big_Dave
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Registered: ‎07-17-2009
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Re: Thin Client Freezing on Bootup

‎12-03-2010 06:34 PM

Lloyd,

 

If your Neo is still under warranty then contact HP support.

 

HP's support number is 800-474-6836 or 800-HPINVENT or online here.

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Lloyd6770 Tutor
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Lloyd6770
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Re: Thin Client Freezing on Bootup

‎12-06-2010 07:04 AM

It's not still under warranty.

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Lloyd6770 Tutor
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Lloyd6770
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Re: Thin Client Freezing on Bootup

‎12-10-2010 07:40 AM

Help?

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Lloyd6770 Tutor
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Lloyd6770
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Re: Thin Client Freezing on Bootup

‎12-16-2010 02:02 PM

I created this thread over 3 weeks ago, and not a single bit of advice?

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Big_Dave
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Re: Thin Client Freezing on Bootup

‎12-16-2010 06:07 PM

Lloyd,

 

The Neo CA22 is not listed.  Review this list. Look thru some of the troubleshooting articles listed for some of the models.  Perhaps you will find something.

 

 The Neo is a business class device so going to the HP Business Center might serve you better.

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