HP Support Forums
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04-17-2009 06:06 AM
1. Each month HP declares urgent updates are available. I agree and the installation begins. Every installation receives a red x and the note installation cancelled.
Hp then asks if I would like to send feedback. Monthly I respond. Hp does not.
2. After installing IE 8, I noticed that I no longer can use chat support, "Browser Not supported." Can you help me get back to a point that I can use chat suppor?
3. I have started up in minimum mode, turned offf all but vital processses and services and still computer dropsout and freezes and hangs up. I need to be able to control any background operations. Using home studio cakewalk software used to be a dream until I got this hp. Can you suggest any more ways I can turn background operations off so that dropouts will not occur?
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04-18-2009 12:31 PM
What PC do you have? We need a product number and/or model number. There are sometimes updates to the HP Update program that resolve the first issue.
My posts are my opinions and experiences from working in the tech industry
04-22-2009 04:53 PM
Don't use IE8 and stick to IE7 for now ebcause it's more stable and compatible.
IF HP Updates don't go through go to hp.com, search for your pc model/product number and it will give you the drivers and downloads section will a list of updates starting the top and you can download and install individually.
HP doesn't come with updates very often.
04-23-2009 02:32 PM
In I.E. 8 on the right side of the window click TOOLS>Compatibilty View Settings> and at the bottom check Display all websites in compatibilty view.
I.E. 8 is way more stable then I.E.7. Since I installed it I have had no I.E. hangups or crashes.