10-25-2011 10:54 AM
My Computer is a p6710f HP Pavillian Desk-Top Computer Prod.#BV530AA#ABA with Windows 7 Operating system. My HP Support Assistant started hanging up during it's automatic tune-up process about a week ago. It never finishes the tune-up process, just hangs up on the 5th step, Clear Temporary Folder. It looks like it is processing but it has been on that step now for over 24 hours without proceeding to the next step. I have to just cancel the tune-up at that point. What can I do to fix this problem?
11-04-2012 05:49 PM