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Re: Wireless Keyboard and Mouse freeze occasionally (173 Views)
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Student
jveddy
Posts: 1
Registered: ‎06-05-2010
Message 1 of 2 (517 Views)

Wireless Keyboard and Mouse freeze occasionally

Hi,

 

I recently bought a HPE-185a. Great computer, just one problem:

 

Occasionally (about once every hour) the Mouse and keyboard will stop responding for 2-10 seconds and if you try to type or use the mouse, nothing happens.  The mouse and keyboard i am using are the ones which are shipped with the computer and use a wireless dongle to connect to the computer via USB.

 

Is this problem common and unavoidable? Any suggestions for fixing this?

 

Thanks very much for your help.

 

Regards, James.

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Student
AntHullabaloo
Posts: 1
Registered: ‎06-08-2012
Message 2 of 2 (173 Views)

Re: Wireless Keyboard and Mouse freeze occasionally

My wireless mouse and keyboard keep freezing. Seems to happen intermittently. There is no relationship to the task I am doing it has happened whilst online, typing documents, gaming, on the desktop. 

I have tried to update drivers but none are avaialble on HP website.

What's up?

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