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06-19-2012 07:00 AM - last edited on 06-19-2012 08:20 AM by ValerieG
User went to wake system and got black screen with cursor???? Cursor under mouse control???
Powered down and when powered up, comes to the same black screen with a cursor under mouse control???
How do you get a cursor with no OS boot? Wireless mouse and keyboard
[serial number removed for privacy]
In service 1 month!
Any ideas short of shipping it back and havin individual with no system???