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Honor Student
hego555
Posts: 4
Member Since: ‎08-17-2011
Message 1 of 5 (708 Views)

driver_irql_not_less_or_equal blue screen of death

[ Edited ]

Well i get at random times a 

driver_irql_not_less_or_equal

 

I dont have any more info at the moment but if anyone has a idea on how to fix please connect VIA teamviwer, email me at {Personal Information Removed}

 

Extra info,

Most my drivers are up to date!

It just started lately,

I have a pretty powerful comp,

its pretty new

Provost
Big_Dave
Posts: 20,088
Member Since: ‎07-17-2009
Message 2 of 5 (697 Views)

Re: driver_irql_not_less_or_equal blue screen of death

Hi,

 

Please post the entire error message.

 



Please identify your notebook/pc with more than the series number.

 

Look at the base/rear/side of the notebook/pc at the barcoded sticker.

 

Post items numbered 1 and 2 on the following image. Your barcode may be slightly different but will still have the important imformation needed for us to help you.  
###Do not post the serial number as it is personal information.###
c01931836.gif
Post the installed operating system version ( and whether it is 32 or 64-bit )

Not posting the information as requested will delay our responses and troubleshooting of the issue that led you to author a thread.

 

 

---------------------------------------------------------------------------------------
HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-3770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Honor Student
hego555
Posts: 4
Member Since: ‎08-17-2011
Message 3 of 5 (694 Views)

Re: driver_irql_not_less_or_equal blue screen of death

Model #: h8-1020

Product #: QN559AA#ABA

Serial #: HIDING!

Software Build #: 11NA2MRW603#SABA#DABA

Service ID #: 071-311PCBRAND: HP

 

On Thu 8/18/2011 8:47:57 PM GMT your computer crashed crash dump file: C:\Windows\Minidump\081811-21902-01.dmp This was probably caused by the following module: tcpip.sys (tcpip+0x5A31E) Bugcheck code: 0xD1 (0x1C, 0x2, 0x1, 0xFFFFF88001CD631E) Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL file path: C:\Windows\system32\drivers\tcpip.sys product: Microsoft® Windows® Operating System company: Microsoft Corporation description: TCP/IP Driver Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time. 

 

and that should be enough info I hope!

Provost
Big_Dave
Posts: 20,088
Member Since: ‎07-17-2009
Message 4 of 5 (692 Views)

Re: driver_irql_not_less_or_equal blue screen of death

Hi,

 

Your PC is still under warranty so you should contact HP Support.

 

HP's support number is 800-474-6836 or 800-HPINVENT or online here.

 

You might need to just reinstall a driver or it might be something more serious.

---------------------------------------------------------------------------------------
HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-3770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Teacher
jamesdean12
Posts: 81
Member Since: ‎07-27-2011
Message 5 of 5 (680 Views)

Re: driver_irql_not_less_or_equal blue screen of death

Go into Control Panel, System / Maintenance / System / Advanced systemsettings / Startup and Recovery, and uncheck automatically restart. Youwill then stay on the BSOD screen so you can tell the guy in the hardwareshop what the message is. You should also take Ricks advice and with arelatively new computer contact the manufacturer. This is usually a driverissue. Sometimes hardware.

James
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation