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10-24-2010 10:00 AM
I have had a e-9280t for about 10 months and since loading Windows 7 have had nothing but problems. Computer locks up continually. Tech support suggested taking out the memory and reseating. This worked for about a week before it again began to crash. (Blue screen). Has anybody else seen this and found any resolution?????
10-24-2010 10:51 AM - edited 10-24-2010 10:54 AM
It might be the motherboard or bios level. I have the HP e9280t. What is the bios level and motherboard revision level?
You will need to get this issue into the hands of HP support before your warranty runs out.
HP's support number is 800-474-6836 or 800-HPINVENT or online here.
Many credit cards do extend the manufacturer's warranty by 12 months on electronics so you might want to keep that in mind.
10-25-2010 04:57 PM
Get to HP support and ask for a motherboard replacement. Inform support that your PC is freezing. Escalate theproblem to a case manager if necessary.
You need the 1.04E01 motherboard.
04-09-2012 10:33 AM
So is your problem now resolved? My system has only shut itself down multiple times a day. if yours is working ok now I would be willing to give it a try on mine. Thanks