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06-27-2010 03:20 PM
"Windows could not start because the below file is missing or corrupt:C:\Winnt\System32\Ntoskrnl.exe"
on Pavilion a1410n
I continue to get this msg even after reinstalling the OS (XP) - it seems to pick up the keyboard but then it doesnt work.
I can get into some of the boot up menus but the keyboard then appears to lock up and I cant use any of the arrows to navigate.
Maybe bad MB?
06-27-2010 05:26 PM
Boot into the bios (setup) and run some diagnostics.
Try this procedure:
Unplug the PC and open it up. Clean out all the dust. Carefully remove and replace all the cables going to the motherboard one at a time. Do the same for the memory dimms and the video and sound cards if you have any. Plug your PC back in a give it a go.
06-27-2010 05:38 PM - edited 06-27-2010 05:40 PM
Thanks - did it - same.
The keyboard will light up on boot up - with a Windows CD in it will come up to 'press any key...' but the keyboard doesnt work then.
Same with gettting into bootup options - I can hit ESC it will get me to a screen (bootup sequence, etc) but once there, nothing - keyboard is non functional. I can unplug it and replug and again it blinks, but then no functionality. I've tried 2 PS2 keyboards and a few USB - same with all...
06-28-2010 06:04 PM
It's gotta be something in the bootup or that happens at bootup - everything is fine except the keyboard freezes up - then I get the bad kernal file msg.
I got it to start by copying a boot.ini file and a ntoskrnl.exe from another XP machine. It booted OK.
I then was looking at the msconfig files and saw some seemingly odd ones - a PS@ and an HP kbd? Going to try to get back in and disable those - any ideas if these are necessary?
06-28-2010 06:51 PM - edited 06-28-2010 07:06 PM
Thats all thats plugged in all the time - not helping
Ok let me try to explain again...
Hit the start - machine powers up - keyboard lights up - at this point I can hit ESC or F1 and it will come up to those menus - however after the menu comes up, THE KEYBOARD IS INOPERABLE AT THAT POINT - IT'S FROZEN.
If I let it boot thru, it will come up to choose an operating system (XP) - again KEYBOARD IS FROZEN so I cant choose and it then displays the missing or corrupt file ntoskrnl.exe
Now there's some info that this error can be related toa keyboard issue (DUH!) but I cant find a solution.
I popped the CMOS battery out and it booted into XP once. At that point I disabled the startup item hpkb something or other - rebooted - back to the same keyboard frozen issue....
06-30-2010 01:05 PM
Hi, Looking on the web it appear that Ntos krnl.exe is a Windows NT Kernel, used to load many of the processes required to run windows. Unfortunatly many of the solutions appear to assume you have a working keyboard, i.e. put disk in re-boot selected repair etc.. or even copying files from the windows disk onto the HDD, again all this is a bit difficult without a keyboard. To be honest the only thing I can think off it to buy a cheap drive, and re-install windows on that, once it is done you can then boot off the smaller drive and copy the relevant files over to the defunct one [there are many sites which identify which files you need to copy, generally there appear to be about 10 or so dll's]. This appears to be a real pain. but this method at least will enable you to copy files from corrupted disk [if nothing else]. Others may have some idea but I'm somewhat stumped.