Question
Reply
 
Student
Kostas2005
Posts: 1
Member Since: ‎04-11-2013
Message 1 of 2 (1,814 Views)
Accepted Solution

how to get rid of spinning blue circle that appears when i click on screen icon

When I move cursor to the dashboard at bottom of screen, arrow disappears and blue spinning circle appears. When i move cursor arrow to an icon on the screen, the arrow disappears and blue circle appears but this also no longer allows me to click on any icon or open any folder.

I also cannot open task bar to see what programmes might be running that should not be.

 

Problem i have now had for 12 hours. Happened after PC shut down after installing windows updates (but of course I cannot see what these updates were because I cannot open the files!

 

can you help?

 

cheers

Distinguished Professor
anthony82
Posts: 2,800
Member Since: ‎02-19-2013
Message 2 of 2 (1,794 Views)

Re: how to get rid of spinning blue circle that appears when i click on screen icon

Hello Kostas2005,

 

Your system seems to be loading something all the time after an update.

 

You can run a system restore to remove the updates that are causing the problems.

This will take the system back to when everything was working correctly without affecting your personal files.


Here is a link on how to do a restore.

 

Clicking the White Kudos star on the left is a way to say Thanks!

 

Let me know how everything goes.

Have a good day.

.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation