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i am having problems with my computor freezing and going black screen and then coming on again, (100 Views)
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Student
navymom12230
Posts: 1
Registered: ‎06-02-2012
Message 1 of 2 (100 Views)

i am having problems with my computor freezing and going black screen and then coming on again,

i have a windows 7 hp elite and am having problems with it freezing and going black, was doing it on the zynga games, not it is with everything.   i have cleaned, defraged, and shredded files, etc and have all the updates and even had it restored, but nothing is working.  any ideas?

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Student
Shari1960
Posts: 2
Registered: ‎06-05-2012
Message 2 of 2 (78 Views)

Re: i am having problems with my computor freezing and going black screen and then coming on again,

remove power cord, take battery out, hold the start button for 4 min, put battery back and press start lightly and hit f8 immediately severals times. it may start up right away or take several times.
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