Question
Reply
 
Student
jayaiden13
Posts: 1
Member Since: ‎08-09-2010
Message 1 of 3 (5,413 Views)

locked out of laptop, need to bypass windows password

We bought a HP pavillion from a person on Craigslist but later found out they have a windows password and now we are unable to contact them. If you have any idea how we are able to bypass please let us know. Thank you
Provost
Big_Dave
Posts: 20,236
Member Since: ‎07-17-2009
Message 2 of 3 (5,402 Views)

Re: locked out of laptop, need to bypass windows password

[ Edited ]

The best thing to do is to use the HP Recovery Disks and bring the laptop back to a day one factory condition. This is a good idea for many reasons.  If you don't have the HP Recovery Disks then order a set from HP (~$20). HP Recovery Disks.  The sticker on the laptop should give you all the information that you will need to give HP. If the sticker was removed, then boot into the bios (setup) and look for the model, build and serial number etc..

 

HP's support number is 800-474-6836 or 800-HPINVENT or online here.

---------------------------------------------------------------------------------------
HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Intern
maggiena
Posts: 22
Member Since: ‎10-08-2010
Message 3 of 3 (4,390 Views)

Re: locked out of laptop, need to bypass windows password

Using HP recovery Disk is the best way, i think.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation