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Student
Posts: 1
Member Since: ‎08-09-2010
Message 1 of 3 (5,578 Views)

locked out of laptop, need to bypass windows password

We bought a HP pavillion from a person on Craigslist but later found out they have a windows password and now we are unable to contact them. If you have any idea how we are able to bypass please let us know. Thank you
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Provost
Posts: 22,717
Member Since: ‎07-17-2009
Message 2 of 3 (5,567 Views)

Re: locked out of laptop, need to bypass windows password

[ Edited ]

The best thing to do is to use the HP Recovery Disks and bring the laptop back to a day one factory condition. This is a good idea for many reasons.  If you don't have the HP Recovery Disks then order a set from HP (~$20). HP Recovery Disks.  The sticker on the laptop should give you all the information that you will need to give HP. If the sticker was removed, then boot into the bios (setup) and look for the model, build and serial number etc..

 

HP's support number is 800-474-6836 or 800-HPINVENT or online here.

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HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP ENVY 17t Touch,i7-5500u,16GB, 256 GB SSD (on loan)
HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-5930k, X99, 16GB 2800 MHz DDR4, Intel 750 PCI-E SSD, (2)Samsung EVO 840 SSD, Corsair HX650, EVGA GTX 760TI
Windows 8.1 UEFI mode
Intern
Posts: 22
Member Since: ‎10-08-2010
Message 3 of 3 (4,555 Views)

Re: locked out of laptop, need to bypass windows password

Using HP recovery Disk is the best way, i think.

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