10-05-2009 08:36 AM
hi all help needed please,
have hp small form factor dc 7600 and on start up i have the ollowing message
1801 microcode update error missing or invalid processor microcode update
10-05-2009 09:09 AM
Updating the BIOS should take care of the issue.
Post the Operating system version, model name and product number of your HP product here in your thread. For newer laptops and PCs..... in Windows just hold the CTRL+ ALT+S keys to invoke the information.
yours is an older model. There is actually a newer BIOS for Windows XP that specifically addresses the issue that you have. I have no idea which OS you have installed. That information always helps us out.
Help others seeking a solution by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
****I am a volunteer, I don't work for Microsoft or HP****
2014 Microsoft MVP - Microsoft Windows Expert - Consumer
11-11-2013 08:59 AM
If you could please post your product number for your computer. I am linking a document below that will show you how to find your product number. As well if you could indicate which operating system you want change to whether or not it is 32-bit or 64-bit as with this and the product number we can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Please feel free to re-post once you have the required information.
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