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Student
Posts: 1
Member Since: ‎10-05-2009
Message 1 of 4 (1,598 Views)

microcode update

hi all help needed please,

    have hp small form factor dc 7600 and on start up i have the ollowing message

     1801 microcode update error     missing or invalid processor microcode update

  any ideas?

 

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Provost
Posts: 28,141
Member Since: ‎01-07-2009
Message 2 of 4 (1,589 Views)

Re: microcode update

Hi,

Updating the BIOS should take care of the issue. 

Post the Operating system version, model name and product number of your HP product here in your thread. For newer laptops and PCs..... in Windows just hold the CTRL+ ALT+S keys to invoke the information.

 

yours is an older model. There is actually a newer BIOS for Windows XP that specifically addresses the issue that you have. I have no idea which OS you have installed. That information always helps us out.

 

regards,

erico 

****Please click on Accept As Solution if a suggestion solves your problem so others facing the same problem can find the solution easily****

2015 Microsoft MVP - Microsoft Windows Expert - Consumer

Student
Posts: 1
Member Since: ‎11-07-2013
Message 3 of 4 (403 Views)

Re: microcode update

POST THE MICROCODE UPDATES FOR ME
HP Support Agent
Posts: 5,860
Member Since: ‎09-03-2013
Message 4 of 4 (380 Views)

Re: microcode update

DANIEL442

 

If you could please post your product number for your computer. I am linking a document below that will show you how to find your product number. As well if you could indicate which operating system you want change to whether or not it is 32-bit or 64-bit as with this and the product number we can provide you with accurate information.

How Do I Find My Model Number or Product Number?
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00033108

Please feel free to re-post once you have the required information.



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