Posts: 1
Member Since: ‎09-02-2013
Message 1 of 2 (266 Views)

Recently purchased a refurbished HP Pavillion p6-2427c with AMD Quad Core A8 5500, 3.20 GHZ,  8GB DDR3,  1 TB HDD, DVDRW,  Windows 8 64bit.


 I use it to play mainly online games like MineCraft, Portal 2, and recently Cubeworld.  The issue is that it is constantly shutting down.  Sometimes I can play for only a few minutes and then the computer shuts off.  Other times I can play a whole day before it does this.  I have only had it since July and this is really frustration.  It happens most when I play Cubeworld.  I have tried cleaning the fans and making sure it has plenty of air flow around it.  It is frustrating since I really want to play Cubeworld.  It also has happened when playing other games or watching youtube.  Any help would be greatly appreciated.  Thanks.



Posts: 12,535
Member Since: ‎11-21-2008
Message 2 of 2 (252 Views)

Re: p6-2427c

AJ, welcome to the forum.


I suggest reseating the memory and other components.  Also, here is a guide to help you troubleshoot the power supply unit (PSU):


Please click "Accept as Solution" if your problem is solved. 


HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51

HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1

HP Photosmart 7520 AIO

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