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program running in background and force shutdown (158 Views)
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Top Student
Molly506
Posts: 8
Registered: ‎04-13-2012
Message 1 of 6 (158 Views)

program running in background and force shutdown

I have a Pavillion s5220f desktop. I quite frequently get the message that there is a program running in the background and do I want to force a shut down. I have always chosen to force the shutdown. How can I find the program that is running in the background? Also, could this background program cause a more than five minute startup?

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Associate Professor
Mister_Do
Posts: 1,619
Registered: ‎11-17-2008
Message 2 of 6 (156 Views)

Re: program running in background and force shutdown

Hi Molly506,

 

Does the message ever say what the application is? Is there a "more info" type of link on the error that gives more details about it?  If you know what it is, there are ways to keep it from running.

...an HP employee just trying to help where I can, but not speaking on behalf of HP.
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Top Student
Molly506
Posts: 8
Registered: ‎04-13-2012
Message 3 of 6 (154 Views)

Re: program running in background and force shutdown

I am never told what the programm or application is.

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Associate Professor
Mister_Do
Posts: 1,619
Registered: ‎11-17-2008
Message 4 of 6 (153 Views)

Re: program running in background and force shutdown

Does it happen consistently when you do something or open a specific software application?

...an HP employee just trying to help where I can, but not speaking on behalf of HP.
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Top Student
Molly506
Posts: 8
Registered: ‎04-13-2012
Message 5 of 6 (152 Views)

Re: program running in background and force shutdown

No it doesn't happen consistly, unfortunately.

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Associate Professor
Mister_Do
Posts: 1,619
Registered: ‎11-17-2008
Message 6 of 6 (145 Views)

Re: program running in background and force shutdown

Next time it happens take note of what you are doing and what programs are open.

 

One thing you could do, which will also speed up your start time is to keep non-essential programs from loading when Windows first starts up. Using the Microsoft Configuration Utility, you can selct what programs and processes load at startup.

 

I don't know which operating system you are using, but here is an HP Support document on using MSCONFIG in Windows 7, the steps are similar for other versions of Windows:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01853706&cc=us&dlc=en&lc=en

 

Also, here is an HP video that gives an overview of MSCONFIG:

http://www.youtube.com/watch?v=zz30zAnRx8A

 

 

 

...an HP employee just trying to help where I can, but not speaking on behalf of HP.
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