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Student
Posts: 1
Member Since: ‎04-02-2010
Message 1 of 4 (921 Views)

"Not Responding"

Ok, I really need help! This HP laptop is horrible! Skype doesn't work and Internet Explorer is usually  not responding, I am really sick of that! Everytime I go on YouTube, it's not responding, as well as Super Poke Pets, Neopets, Poptropica ( sites my little sister likes) Facebook, MySpace, etc. Any suggestions? I tried to download Adobe Flash Player and Java and it stopped the "Not Responding" issue for about 2 days and then it started again. HELP!!!! 

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Provost
Posts: 22,998
Member Since: ‎07-17-2009
Message 2 of 4 (917 Views)

Re: "Not Responding"

Do a virus scan. Download cookienator (it's a freebe) and clean house. One person had over 2,000 cookies.  Now do a disk drive clean up (right mouse click on your hard drive and choose properties then disk drive cleanup). Then do a hard drive defragmentation under tools for the hard drive.

 

 

What model laptop are you using, what operating system are you running and how much memory is installed?

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HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP ENVY 17t Touch,i7-5500u,16GB, 256 GB SSD (on loan)
HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-5930k, X99, 16GB 2800 MHz DDR4, Intel 750 PCI-E SSD, (2)Samsung EVO 840 SSD, Corsair HX650, EVGA GTX 760TI
Windows 8.1 UEFI mode
Top Student
Posts: 6
Member Since: ‎04-02-2010
Message 3 of 4 (914 Views)

Re: "Not Responding"

Malware Bytes is also another great program

Student
Posts: 1
Member Since: ‎02-09-2011
Message 4 of 4 (559 Views)

Re: Skype

Hello. My Skype video will not come on when the video icon which is light green when it used to be dark green is clicked. It was working fine in the past. Also my hp desktop makes a humming noise after it's been on a while which goes away by moving the screen.

Thanks and have a great day.

AC

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