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08-14-2011 05:10 PM - edited 08-14-2011 05:15 PM
Recently I was on my HP Pavilion Desktop doing my own thing, when I realized I was going to be late for my daughter's soccer practice. Feeling the need to get out of the house as fast as possible, I didn't bother going to 'Start' and clicking shut down but instead just held down the power button on the console.
When I get back and boot up my PC, I get the infamous "Windows failed to start" error message. So I try to start windows normally... nothing happens. Tried the recommended repair option.... nothing. Finally I got on my laptop and went to hp.com for a solution. It tells me I have to power down and rip out the power cord, pull out the printer and other foreign cables, hold down the power button for 5 sec, plug the power cord back in a boot up.
Now I don't get an error message... Just a "Windows is loading files" status bar which is shortly followed by a blank blue screen.
Can anyone help me and save me a hundred buck by having me not go to the store?
Person who posts the right/working solution gets 10$ via paypal, I will pm you if it works with info
I don't care if I loss everything, I just want it back up and running
08-15-2011 05:36 PM
Try booting into safe mode (f8) after the HP screen. If that works then select the last known good configuration.
P.S. Save your money and buy your daughter an ice cream cone.
08-17-2011 10:48 AM
Hello Charle, Can you advise the version of the operating system you are using, and the Model number of your system.
As you mentioned, you are not concerned about loosing any data, you just want to get the system back up and running.
It may be possible to perform a HP Recovery Restore which would puts your system back as it was when shipped from HP.
Since I don't know the exact model of your system, many HP systems can be restored by tapping the F-11 key on the keyboard immediately when the system boots and you see the HP Logo screen.
If your system is one of these that can access the HP Recovery Restore Utility by this method, when you get into the Utility, select to perform a destructive recovery. This will reformat the hard drive and remove all or any of the corrupted software.
Just follow the onscreen instructions and the system should be restored. You will need to re-enter the personal information as you did when the system was first booted.
After you get a stable system, and your anti-virus program installed, go to the Windows Update site and download all the available updates. You may need to do this several times in order to get all the updates.
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Please mark Accept As Solution if it solves your problem.