03-22-2013 09:40 AM
Hello all. I have an HP Pavilion dm4 3050 laptop. I have spent a lot of time trying to fix my bluetooth problems since updating to 8, and now I need some help!
I go into add a device in a the CP and the machine finds the bluetooth speakers and I add them. I then right click them-> sound settings, then see my speakers below the default device speakers. They are listed as disconnected so I right click them and try to connect but they won't connect. I have updated the Intel bluetooth drivers but the speakers still won't connect. What can I do? Thank you.
03-25-2013 08:22 AM
Take a look at this document, which provides a couple of suggestions and troubleshooting steps that hopefully, will help to resolve your Bluetooth speaker connection issue. Please let me know if it helps.
03-25-2013 08:41 AM
The troubleshooting did not work.
Do you know how to get the update driver scan tool to work? I get the below error message after scanning:
HP was unable to verify that you have this product, but did find other products.