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Student
Posts: 1
Member Since: ‎12-23-2009
Message 1 of 6 (16,327 Views)

Error 0xc19a0020 it does not print

Hello.  I am writing from a translator because they are Italian :smileyhappy:

 

Yesterday printing worked perfectly. Today it does not print more and as error says “0xc19a0020 to extinguish to me and you ignite printing”. After to have extinguished they give always the same error to me. Why? there are solutions? :smileyvery-happy:

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Dean
Posts: 6,593
Member Since: ‎07-17-2009
Message 2 of 6 (16,313 Views)

Re: Error 0xc19a0020 it does not print

You can try performing the steps mentioned in the following document:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...

I am an HP employee.

Regards,
Vidya

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PhD Student
Posts: 1,475
Member Since: ‎05-23-2009
Message 3 of 6 (16,307 Views)

Re: Error 0xc19a0020 it does not print

What is your system model?

Student
Posts: 1
Member Since: ‎07-24-2011
Message 4 of 6 (13,855 Views)

Re: Error 0xc19a0020 it does not print

photosmart 3210.

 

Student
Posts: 1
Member Since: ‎02-04-2013
Message 5 of 6 (8,326 Views)

Re: Error 0xc19a0020 it does not print

put in new ink cartridges and now it won't print  HP c6380 model.  I get this message and cannot delete it. 0xc19a0020.

Distinguished Professor
Posts: 3,242
Member Since: ‎12-12-2011
Message 6 of 6 (8,202 Views)

Re: Error 0xc19a0020 it does not print

@Larry51 - Here is a link to the alphanumeric code document for your model of printer. You will need to select whether or not you are getting the Ink system failure message with your code and then follow the direction provided in the document. I hope that this helps. 

I am a former employee of HP...
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