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goldcanyon1
Posts: 27
Member Since: ‎12-07-2010
Message 1 of 2 (1,473 Views)

Error Unexpected 0x8000ffff

In trying to reinstall Microsoft Vista Service Pack 2, I get a catastrophic Error Unexpected 0x8000ffff.  Microsoft has a Fixit tool for it, but when I download it, it displays a couple of zip folders.  I get stuck at that point and don't know how to complete the Fixit process.  Is anyone familiar with that tool and how to use it?  Thanks.  

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DavidPK
Posts: 31,699
Member Since: ‎09-24-2010
Message 2 of 2 (1,461 Views)

Re: Error Unexpected 0x8000ffff

Hi,

 

If you don't have an extraction utility installed, download and install 7-Zip .  With this installed, right click on the Zipped Folder, select 7-Zip, select extract files, then click Ok.  You should now see a newly extracted folder which you can open as normal.

 

Hope this helps.

 

Best wishes,

 

DP-K

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