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brucenpattyann
Posts: 2
Member Since: ‎04-22-2012
Message 1 of 12 (6,124 Views)
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Error code 57 Windows Update (Kb951847)x86 NET Framework 3.5 SP1.

Had to F11 my Vista 32bit  Desktop (Presario SR5210NX) and reinstall 90+  Windows updates.

 

Cannot install last update Microsoft .Net Framework 3.5 SP1 and NET Framework 3.5 Family update (KB951847).

 

Ony have Framework 1.1 installed.

 

Have tried Microsoft Fix it amongst other things with no luck.

 

Do I have to first install Framework 2 and 3 before version 3.5?

 

Help

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Paul_Tikkanen
Posts: 46,393
Member Since: ‎07-13-2010
Message 2 of 12 (6,120 Views)

Re: Error code 57 Windows Update (Kb951847)x86 NET Framework 3.5 SP1.

Hi:

 

You can install that application w/o upgrading.

 

Try the standalone download and see if that goes.

 

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=22

 

Paul

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brucenpattyann
Posts: 2
Member Since: ‎04-22-2012
Message 3 of 12 (6,108 Views)

Re: Error code 57 Windows Update (Kb951847)x86 NET Framework 3.5 SP1.

Thank you Paul.  You seemed to be the only person who could provide me with help.

 

After I installed your suggested update, I was able to install the Framework 3.5 update I was having problems with.

 

Then also installed Vista SP 1 update yesterday.

 

Today it was another 73 updates.  Then Vista SP 2.  Also then able to upgrade to IE9.

 

Thanks again.

 

I really appreciate you help.

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Paul_Tikkanen
Posts: 46,393
Member Since: ‎07-13-2010
Message 4 of 12 (6,101 Views)

Re: Error code 57 Windows Update (Kb951847)x86 NET Framework 3.5 SP1.

You're very welcome.

 

I also like to install the service packs by direct download.

 

Vista SP1

 

http://technet.microsoft.com/en-us/windows/bb738089

 

Vista SP2

 

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=16468

 

I install Vista , then go right to Vista SP1, then go right to Vista SP2, and then you only have one huge set of updates instead of several.

 

Paul

 

 

Honor Student
InsultinhBoy
Posts: 4
Member Since: ‎12-15-2013
Message 5 of 12 (2,343 Views)

Re: Error code 57 Windows Update (Kb951847)x86 NET Framework 3.5 SP1.

Hello Paul I am also trying to install Microsoft .Net Framework 3.5 SP1 and NET Framework 3.5 Family update (KB951847) and vista 32-bit sp1 through windows update. But I get error code 57 when I install both. When I install Microsoft .Net Framework 3.5 SP1 and NET Framework 3.5 Family update (KB951847) alone I get code 80240016. I tried the standalone download from your link http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=22

but I get the message 'setup.exe has stopped working (close program)'. I am a complete computer noob and feel so helpless. I don't know what Framework I have. Any suggestions? 

Thanks in advance, InsultingBoy

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Paul_Tikkanen
Posts: 46,393
Member Since: ‎07-13-2010
Message 6 of 12 (2,339 Views)

Re: Error code 57 Windows Update (Kb951847)x86 NET Framework 3.5 SP1.

Hi:

 

Try first manually installing Vista SP1 then SP2 from those manual download links I posted.

 

Then try the MS Net Framework 3.5 downloads.

Honor Student
InsultinhBoy
Posts: 4
Member Since: ‎12-15-2013
Message 7 of 12 (2,312 Views)

Re: Error code 57 Windows Update (Kb951847)x86 NET Framework 3.5 SP1.

Hello Paul. Today I went to  http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=22 again and downloaded Microsoft .NET Framework 3.5 Service Pack 1 as a standalone. Miraculously, this time it was a success. I then went to control panel > security > windows update, and installed a new Microsoft .NET Framework 3.5 Service Pack 1 update. In the same list I also installed the vista service pack 1 in literally one minute. Now for some reason after 20 minutes that vista service pack 1 reappears in windows update. But I'm not installing THAT one. Instead I am clicking http://technet.microsoft.com/en-us/windows/bb738089 to download vista service pack 1. But the problem still remains. It gives me error code 0x800B0100 , an internal error occurred while installing the service pack. See http://go.microsoft.com/fwlink/?LinkId=101139 .If you write this on internet explorer 8 google page and click 'I'M FEELING LUCKY' it will take you to http://support.microsoft.com/kb/947366 .This is where I'm stuck. Any advice? thanks in advance.

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Paul_Tikkanen
Posts: 46,393
Member Since: ‎07-13-2010
Message 8 of 12 (2,306 Views)

Re: Error code 57 Windows Update (Kb951847)x86 NET Framework 3.5 SP1.

Hi:

 

It should take almost an hour or so to install the Vista service packs, so installing it in less than a minute can't be right.

 

My only suggestion is to try the Microsoft windows update autofix.

 

http://support.microsoft.com/mats/windows_update/

 

If that doesn't work, I would start a new thread.

Honor Student
InsultinhBoy
Posts: 4
Member Since: ‎12-15-2013
Message 9 of 12 (2,284 Views)

Re: Error code 57 Windows Update (Kb951847)x86 NET Framework 3.5 SP1.

Hello Paul. I went to your link http://support.microsoft.com/mats/windows_update/ and clicked 'run now'. After the troubleshooting is done, in the 'fix status' section, there are three 'issues found' that are marked as 'not fixed' with a red X.

 

1    Windows Update error 0x80070057(2013-12-17-T-11_20_45A)

2    Problems installing recent updates

3    Cryptographic service components are not registered

 

Then I click Next, then choose 'Get online solutions tailored to your PC's specific problem'. Then I click Send. Under the 'send troubleshooter results' it says: An error occurred while sending your information to microsoft, which is a dead end.

I then return to your link and click 'find other automated solutions' above 'Run Now'.

 

1     I choose Windows

2     Install or upgrade software or hardware > Windows update

3     Fix the problem with Microsoft Windows Update that is not working > Run Now

 

To my surprise, it is the exact same cycle, with the exact same three 'not fixed issues' as above. So can you help me with these problems? I don't know how to 'start a new thread' (computer noob). Can you write me instructions about how to? Thanks in advance.

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Paul_Tikkanen
Posts: 46,393
Member Since: ‎07-13-2010
Message 10 of 12 (2,273 Views)

Re: Error code 57 Windows Update (Kb951847)x86 NET Framework 3.5 SP1.

Hi:

 

Unfortunately, I will not be able to help you with the issue.  I am not a PC repair person by trade and I have no in depth troubleshooting experience with those kind of situations.

 

To start a new thread, if you have a desktop PC, click on the link below, and then click on the big orange New Post box on the left side of the page to start a new topic.

 

http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-Software-Recovery/bd-p/OSandSW

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