10-23-2010 11:46 AM
Formatted harddrive after virus, and keep getting the yellow exclamation for Ethernet Controller. Have WinXP Home installed on Presario 5000 tower, and have tried uninstalling, but computer doesn't acknowledge the connection.
Have tried downloading drivers(using an alternate computer and putting on disks) but those drivers have no effect.
Can anyone help?
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10-23-2010 01:49 PM
Normally you need to install the network card drivers manually from the device manager. I was looking for network card drivers for the Presario 5000 and there are several models that come up. I selected one Presario 5000 model and there was a set of original network drivers in a drop down menu. That package executes and installs a folder on your PC that contains a few possible network card drivers. You can try the drivers in each of the folders and see what happens. What you need to do is click on your ethernet controller device in the device manager and on the driver tab, click on update driver and do the manual install method. Browse to the folder where the drivers unpacked on your hard drive (normally C:/SWSETUP and the folder number of the driver pack you downloaded. Then browse to the network card driver folders and click next and see if the drivers get installed. You may get lucky on the first try or you may have to try the drivers in each folder unless you know exactly which network card your PC has.
If you are still unable to load the drivers, please post back the device ID string of letters and numbers found on the device details tab for your ethernet controller starting from the beginning and ending to but not including &SUBSYS. The VEN will tell us the manufacturer of the network card and the DEV will tell us the device type.
10-24-2010 10:15 AM
Paul, thanks for the reply, I will try your suggestions. Just in case, the model number is Presario 5uvm11. Got it from my brother, and am trying to get it back online. Having to use my old dell to access online sites right now...very slow go...
Thanks again, will let you know how the suggestions work....
10-24-2010 10:33 AM
I looked that model number up, and here is the link to the driver page.:
I checked all operating systems and there are no network card drivers. That leads me to believe this model did not come with an integrated network card, or an add on card either.
I am thinking your brother added a network card to the PC. I beleive you are going to need to post the string of characters with the instructions I gave above. Is the network card located where the add on PCI slots are? If so, it is an add on. If it is located on the side of the computer where the keyboard, mouse and other stuff goes, then it is an integrated network card.
10-24-2010 11:04 AM
Paul, this is a tower unit, the ethernet jack is in the back, and is connected right into the motherboard.
The string of characters reads as follows: PCI\VEN_1106&DEV_3106&SUBSYS_01051106&REV_8B\3&61A
sorry to be a pain, but I am a trial and error type person, and so far all I've gotten out of my trials is errors!!!
10-24-2010 01:26 PM - edited 10-24-2010 01:34 PM
The Vendor and Device ID's reveal this is a VIA Rhine network adapter.
Try this driver. I believe it is a self extracting, self installing driver too.
Let's hope this is the one!
If that doesn't work, try this one: Click on the Download Now Green Button on the upper left of the page (3.15 MB).
10-25-2010 04:52 PM
Thank you, thank you! The first of those drivers worked(once I figured out that I had to move them to a temp file..)
I can now go online and get the rest of the required updates.
You have been a great help.
04-22-2012 05:14 PM
Click on the ethernet controller in the device manager. Then click on the Details tab.
Post the top string of characters you see.
Those will identify the model of the network controller and I can send you the link to the drivers.