GPBaseService2 Pop Up (18546 Views)
Reply
Honor Student
carmelascm
Posts: 4
Registered: ‎12-12-2009
Message 1 of 8 (18,546 Views)

GPBaseService2 Pop Up

I keep receiving a popup stating GPBaseService2 trying to install and wants me to insert a disc.  I can't get rid of it!  I have to hit cancel at least 20 times and then it stops for about 10 minutes and comes back.  I researched it and all I can came up with is it has something to do with HP.  Any help appreciated.  Thanks!

Provost
erico
Posts: 23,338
Registered: ‎01-07-2009
Message 2 of 8 (18,540 Views)

Re: GPBaseService2 Pop Up

[ Edited ]

Hi,

If you really want to find out what it is, download and run ProcessExplorer by Microsoft Technet. ONce you find out what it really is you can choose to kill the process with a simple click of your mouse. Take a look and see if there is an installer program busy in the background insistent on installing a program.

 

Please post your results here.

 

regards,
erico



****If my suggestion was helpful, you can say thanks by clicking on the purple thumbs up icon in the lower left corner of a post ***

****Please click on the Accept As Solution button if my suggestion resolves the issue you were having****
****I am a volunteer, I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
carmelascm
Posts: 4
Registered: ‎12-12-2009
Message 3 of 8 (18,506 Views)

Re: GPBaseService2 Pop Up

Thanks.for your quick reply........I downloaded Process Explorer as suggested.  I'm not exactly computer literate when it comes to the "insides" of  computer software, but I did find a program named:  HPQBAM08 - HP cue alert popup window.  Could that be it?  There is nothing in the background trying to install that I can see.

 

 

Provost
erico
Posts: 23,338
Registered: ‎01-07-2009
Message 4 of 8 (18,500 Views)

Re: GPBaseService2 Pop Up

[ Edited ]

Hi,

Have you recently installed an HP all-in-one printer?

There is no security risk associated with that dll.



****If my suggestion was helpful, you can say thanks by clicking on the purple thumbs up icon in the lower left corner of a post ***

****Please click on the Accept As Solution button if my suggestion resolves the issue you were having****
****I am a volunteer, I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
carmelascm
Posts: 4
Registered: ‎12-12-2009
Message 5 of 8 (18,488 Views)

Re: GPBaseService2 Pop Up

Yes, but about six months ago.  This started happening about three days ago and I haven't installed anything new.

Provost
erico
Posts: 23,338
Registered: ‎01-07-2009
Message 6 of 8 (18,482 Views)

Re: GPBaseService2 Pop Up

 


erico wrote:

Hi,

Have you recently installed an HP all-in-one printer?

There is no security risk associated with that dll.


 

Uninstall the printer software completely and restart your PC. Then install it again. The error should go away once the install completes.

 



****If my suggestion was helpful, you can say thanks by clicking on the purple thumbs up icon in the lower left corner of a post ***

****Please click on the Accept As Solution button if my suggestion resolves the issue you were having****
****I am a volunteer, I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
carmelascm
Posts: 4
Registered: ‎12-12-2009
Message 7 of 8 (18,446 Views)

Re: GPBaseService2 Pop Up

IT WORKED !!!  Thanks sooooo much for your help!  REALLY appreciated.

Student
peewee9t
Posts: 1
Registered: ‎11-07-2010
Message 8 of 8 (13,808 Views)

Re: GPBaseService2 Pop Up

How to get ready of this GPBaseService2 Pop Up?  I Have downloaded the Process Explorer.

Charles

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation