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Honor Student
Posts: 4
Member Since: ‎12-12-2009
Message 1 of 8 (20,055 Views)

GPBaseService2 Pop Up

I keep receiving a popup stating GPBaseService2 trying to install and wants me to insert a disc.  I can't get rid of it!  I have to hit cancel at least 20 times and then it stops for about 10 minutes and comes back.  I researched it and all I can came up with is it has something to do with HP.  Any help appreciated.  Thanks!

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Provost
Posts: 28,839
Member Since: ‎01-07-2009
Message 2 of 8 (20,049 Views)

Re: GPBaseService2 Pop Up

[ Edited ]

Hi,

If you really want to find out what it is, download and run ProcessExplorer by Microsoft Technet. ONce you find out what it really is you can choose to kill the process with a simple click of your mouse. Take a look and see if there is an installer program busy in the background insistent on installing a program.

 

Please post your results here.

 

regards,
erico

****Please click on Accept As Solution if a suggestion solves your problem. That will help another person facing the same problem to find a solution easily****

2015 Microsoft MVP - Windows Experience Consumer

Honor Student
Posts: 4
Member Since: ‎12-12-2009
Message 3 of 8 (20,015 Views)

Re: GPBaseService2 Pop Up

Thanks.for your quick reply........I downloaded Process Explorer as suggested.  I'm not exactly computer literate when it comes to the "insides" of  computer software, but I did find a program named:  HPQBAM08 - HP cue alert popup window.  Could that be it?  There is nothing in the background trying to install that I can see.

 

 

Provost
Posts: 28,839
Member Since: ‎01-07-2009
Message 4 of 8 (20,009 Views)

Re: GPBaseService2 Pop Up

[ Edited ]

Hi,

Have you recently installed an HP all-in-one printer?

There is no security risk associated with that dll.

****Please click on Accept As Solution if a suggestion solves your problem. That will help another person facing the same problem to find a solution easily****

2015 Microsoft MVP - Windows Experience Consumer

Honor Student
Posts: 4
Member Since: ‎12-12-2009
Message 5 of 8 (19,997 Views)

Re: GPBaseService2 Pop Up

Yes, but about six months ago.  This started happening about three days ago and I haven't installed anything new.

Provost
Posts: 28,839
Member Since: ‎01-07-2009
Message 6 of 8 (19,991 Views)

Re: GPBaseService2 Pop Up

 


erico wrote:

Hi,

Have you recently installed an HP all-in-one printer?

There is no security risk associated with that dll.


 

Uninstall the printer software completely and restart your PC. Then install it again. The error should go away once the install completes.

 

****Please click on Accept As Solution if a suggestion solves your problem. That will help another person facing the same problem to find a solution easily****

2015 Microsoft MVP - Windows Experience Consumer

Honor Student
Posts: 4
Member Since: ‎12-12-2009
Message 7 of 8 (19,955 Views)

Re: GPBaseService2 Pop Up

IT WORKED !!!  Thanks sooooo much for your help!  REALLY appreciated.

Student
Posts: 1
Member Since: ‎11-07-2010
Message 8 of 8 (15,317 Views)

Re: GPBaseService2 Pop Up

How to get ready of this GPBaseService2 Pop Up?  I Have downloaded the Process Explorer.

Charles

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