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Member Since: ‎12-21-2012
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HP Pavilion 23 b010ea, bluetooth set up

hello

 

i have a Pavilion 23 b010ea all in one running windows 8

 

i need to get bluetooth working

 

but im a bit stuck

 

does the pc already have bluetooth installed ? i cant find it anywhere

do i just need to download a driver ?

or buy a bluetooth dongle and do it that way ?

 

i would really appreiciate any help

 

thank you Edd

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Posts: 23,550
Member Since: ‎07-17-2009
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Re: HP Pavilion 23 b010ea, bluetooth set up

[ Edited ]

Hi Edd,

 

 

Please post the HP product number for your device so that the members of the community can better assist you with your questions and issues.

 

Make sure that your device is not in Airplane mode.  This shouldn't happen for an AIO.  This posted HP article on Bluetooth should be helpful. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01060335&tmp_task=solveCategory&cc=us&dlc=en&lc...=

 

There are some other items to check on.  At the metro screen type bluetooth and a search box on the right should appear. Look at the Bluetooth settings.  See the below images:

 

Bluetooth settings1.jpg

 

 

 

If the above image is not correct then look at the  desktop mode task bar for the Bluetooth symbol.  See the below image:

 

Task bar bluetooth.jpg

 

You can click on the Bluetooth image and double check the settings.  See the below image:

 

Change bluetooth settings.jpg

 

If the above are not available then look in Device Manager and make sure that the Bluetooth Devices are indeed available and working.  See the below image:

 

Device Manager bluetooth.jpg

 

Depending on the device, Bluetooth may not even be installed in your PC. Usually Bluetooth is an option.

 

---------------------------------------------------------------------------------------
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP ENVY 17t Touch,i7-5500u,16GB, 256 GB SSD (on loan)
HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-5930k, X99, 16GB 2800 MHz DDR4, Intel 750 PCI-E SSD, (2)Samsung EVO 840 SSD, Corsair HX650, EVGA GTX 760TI, Corsair H75 water cooler
Windows 8.1 UEFI mode
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Member Since: ‎07-16-2011
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Re: HP Pavilion 23 b010ea, bluetooth set up

Here are the specs for your HP Pavilion 23-b010ea All-in-One Desktop Computer. Based on the specs, this model doesn't include Bluetooth capabilities natively. To use Bluetooth capable devices with this computer, you will need to purchase a USB Bluetooth dongle.

 

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Posts: 23,550
Member Since: ‎07-17-2009
Message 4 of 4 (6,363 Views)

Re: HP Pavilion 23 b010ea, bluetooth set up

Hi,

 

Did you order Bluetooth with your AIO?  The shipping list would indicate if you had ordered that option or if your AIO was configured with that option.  By default, as I had previously mentioned in my above post, Bluetooth is optional in most HP devices, with some exceptions.

---------------------------------------------------------------------------------------
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP ENVY 17t Touch,i7-5500u,16GB, 256 GB SSD (on loan)
HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-5930k, X99, 16GB 2800 MHz DDR4, Intel 750 PCI-E SSD, (2)Samsung EVO 840 SSD, Corsair HX650, EVGA GTX 760TI, Corsair H75 water cooler
Windows 8.1 UEFI mode
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