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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-04-2015 11:30 AM

HP Recommended

I have had a similar issue and here is the solution that works for me that I have just done today

 

In the directory C:swsetup delete the two directories  HPSA and SP64126 (this is the number of the HP support assistant for my notebook) Then download SP64126 from the HP site and run it. All should then work OK

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‎02-04-2015 02:42 PM

HP Recommended
I already try this several times but the problem never solve... Still stopped working
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‎05-18-2015 11:17 AM

HP Recommended
Pavilion 17 Notebook e057so fails to run version 7.7.34.34 of HP Support Assistant Software installed through sp68201
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‎08-15-2015 10:59 AM

HP Recommended

Thanks for the info on getting the hp support assistant to work....all the info you suggested in your answer (7-29-2014) to why the hp support assistant does not work, did in fact make everything just perfect...thank you again....you are in fact       

Super Mario 1....have a great day

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