HP Support Forums
Join in the conversation.
05-23-2012 07:25 PM
My computer is SR1950nNX. The OS was Winxp media center. The machine crashed and since I didn't use Media Center that much I reinstalled Winxp pro formatting the disk on the way. The recovery partition is still available but I can't access it since hitting F10 when booting takes me nowhere. I must have wiped out the recovery manager. I tried to download a recovery manager from HP site with no success. Can someone help me reinstall the original system from the recovery partition??
Solved! Go to Solution.
05-25-2012 08:38 AM
Thanks for your response. I did as you suggested and tried F11 as well as other Function keys with no success. Is there a setup file within the recovery partiton? I used Hiren's boot disk to look at the files but did not see anything that would start an install. I did not look in the I386 file which normally does house a reinstall starter. Will look at that and report back. In the meantime I think that HPshould offer a recovery manager that I could download. Can't find it though. Anyone know if one exists and where on HP I might find it?
05-25-2012 09:04 AM
You're very welcome.
Beyond knowing that the F11 key should launch the recovery manager, unfortunately, I don't have any working knowledge as to how the recovery manager works, how it accesses files, or where the files are located.
There is no revovery manager software available for download.
Worst case scenario is you can order a set of recovery disks by following the instructions at the link below.
If HP no longer has the recovery disks for your model, you may be able to order a set from this vendor who lists they have them in stock.
05-25-2012 09:33 AM
Thanks for the info. I think right now i'll try to make a recovery disk using a linux boot disk like Hiren's or Knoppix or even Ubuntu running from a live disk to capture the programs in the recovery partition and see if there isn't some way I can get it to launch. If the I386 file has a winnt32.exe file, which starts a new installation, I'm home free. For informational completeness I'll post what happens.
06-04-2012 09:31 AM
FYI, I was able to access the Winnt32.exe file on the recovery partition using Hiren's Boot Disk Mini XP. From there I was able to easily and successfully reinstall the operating system. Thanks all for you responses and suggestions.