HP Support Forums
Join in the conversation.
08-08-2012 07:26 PM
You may have a partition that has not been removed. Did you install a linux partition on it? Download the manufacturer's drive certification iso image from their web site and make a bootable CD. Use the CD to test the drive and then erase the drive. Then try the recovery.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.
08-08-2012 09:07 PM
Are you using Recovery Disks? If so,try booting with a utilty cd to delete all partitions, create 1 partition & format hdd. I have had good results with the free Partition Wizard .Download the Bootable CD iso here .Get ImgBurn here to burn the image to cd.
After all operations with PW are complete try booting with your Recovery disks again.Be sure to unplug any external devices such as printer,etc. Only have kbd,mouse & monitor attached.
|******Clicking the White Kudos star on the left is a way to say Thanks!.******|
**Clicking Accept as Solution on a Reply that solves your issue helps others who are searching**