Installed new hard drive, recovery disks still not working (881 Views)
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Top Student
pww5470
Posts: 9
Registered: ‎09-28-2010
Message 1 of 11 (881 Views)

Installed new hard drive, recovery disks still not working

Been going round and round with my Pavilion a6150y and trying to use the recovery disks. Would run the disks, PC acted like it was reinstalling everything and then eventually would reboot at some point and I would get Error Windows Recovery. Would always loop back to this no matter how many times I tried.

 

Got a new hard drive today, installed it with no problems, ran the HP recovery disks with no issues. Everything seemed to be working and then on one of the reboots, I got the same Error Windows Recovery screen. Gives me the option to go into safe mode or start windows normally. If I go to safe mode, a box pops up that says can not open safe mode because Windows hasn't finished installing. If I start Windows normally, it will just loop back to the Error screen.

 

What else could this problem be? Any ideas of what else I can go? I've tested the memory and there were no issues. I made sure only the mouse, keyboard, monitor and power supply were the only things plugged in. The keyboard is a USB connection.

 

Thanks,

Patrick

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CherylG
Posts: 20,318
Registered: ‎11-12-2008
Message 2 of 11 (872 Views)

Re: Installed new hard drive, recovery disks still not working

If you have 2 sticks of memory, remove 1 and try the install. If no joy,switch them out and try again.

 


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Top Student
pww5470
Posts: 9
Registered: ‎09-28-2010
Message 3 of 11 (865 Views)

Re: Installed new hard drive, recovery disks still not working

Thanks! Tried removing one this morning and tried again, got the same error. Ran out of time before work so I'll try with the other memory stick early this afternoon and see if that will maybe work.

Top Student
pww5470
Posts: 9
Registered: ‎09-28-2010
Message 4 of 11 (862 Views)

Re: Installed new hard drive, recovery disks still not working

Was able to get home for a little bit and tried the other memory stick but had the same result. Runs through the process and then it will eventually reboot and still getting Error Windows Recovery.

 

Any other ideas on what could be the problem like the motherboard or video card? I had removed the sound card since it was not the original one.

 

Thanks

Distinguished Professor
Cyclops
Posts: 2,317
Registered: ‎11-18-2008
Message 5 of 11 (844 Views)

Re: Installed new hard drive, recovery disks still not working

My Apologies, but I would have something to offer here, but before doing that I need some info,

  • Was the new hard drive shipped from HP?
  • The recovery disk used in this case, is that HP shipped or self Created?
  • You mention about sound card being added to original config, is the anything else added to original config both external & internal?

I see, one of 3 things to be issue out there, Memory, Hard drive itself or recovery disk, the above info will help me work thru it....

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CherylG
Posts: 20,318
Registered: ‎11-12-2008
Message 6 of 11 (834 Views)

Re: Installed new hard drive, recovery disks still not working

@Cyclops

 

He gets the same error on original hdd and new hdd.:smileywink:

 


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Distinguished Professor
Cyclops
Posts: 2,317
Registered: ‎11-18-2008
Message 7 of 11 (829 Views)

Re: Installed new hard drive, recovery disks still not working

[ Edited ]

@ CherylG - new or old, wanted to make sure, that diag on the hard drive passes...that way, we can take i out of the equation or reduce the possibility of that being a problem.

_________________________________________________________
Although I am an HP employee, I am speaking for myself and not for HP.

Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
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Top Student
pww5470
Posts: 9
Registered: ‎09-28-2010
Message 8 of 11 (823 Views)

Re: Installed new hard drive, recovery disks still not working

I got it working! :smileyhappy:

 

I found the answer from a microsoft forum. There is some kind of issue the nvidia geforce video cards, dvi output and maybe with some windows update. Anyway, solution was to remove the card, hook up a vga cable and it worked fine.

 

Now I'll have to get the video card working again, just need to update the latest drivers and reinstall and hope that I won't have the problem again.

 

Thanks to everyone who helped!

Distinguished Professor
Cyclops
Posts: 2,317
Registered: ‎11-18-2008
Message 9 of 11 (822 Views)

Re: Installed new hard drive, recovery disks still not working

Great!

Quick Question, was the graphic card part of original system config or it was added by you?

_________________________________________________________
Although I am an HP employee, I am speaking for myself and not for HP.

Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
Top Student
pww5470
Posts: 9
Registered: ‎09-28-2010
Message 10 of 11 (805 Views)

Re: Installed new hard drive, recovery disks still not working

Hello,

 

it is the original graphics card from when I had ordered the PC three years ago.

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