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Student
Posts: 1
Member Since: ‎04-26-2011
Message 1 of 2 (1,472 Views)
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Is there a limit on how many times you can use the recovery cds

i have a a6242n desktop and the hard drive failed I installed a new one and inserted the recovery cds and it comes up with the message these are not the correct cds for this computer. I made them when I first got the computer and used them before with no problem. Is there a limit on how many times I can use the recovery cds? If I purchase a new set will that work?

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Re: Is there a limit on how many times you can use the recovery cds

Hello,

There is no limit to the number of times you can perform a recovery from the discs. The issue is likely because the hard drive does not have the DMI information loaded onto it. You may need to call HP and order a set of recovery discs and have them walk you through accessing tools on the recovery disc to reload this information onto the drive assuming they are available.

 

Good luck!

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Teacher
Posts: 61
Member Since: ‎11-25-2008
Message 2 of 2 (1,461 Views)

Re: Is there a limit on how many times you can use the recovery cds

Hello,

There is no limit to the number of times you can perform a recovery from the discs. The issue is likely because the hard drive does not have the DMI information loaded onto it. You may need to call HP and order a set of recovery discs and have them walk you through accessing tools on the recovery disc to reload this information onto the drive assuming they are available.

 

Good luck!

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