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Re: My 2 day old computer keeps freezing up. (1728 Views)
11-24-2008 09:18 PM
Freezes could be anything. What I suggest is to definately post what type of desktop that you have so that we can assist you further.
worked with HP employee for 2 years. Freelance tech support for 11 years.
11-25-2008 12:39 PM
Firstly... what have you installed on it? In all likelihood you are having some sort of software problem, which is not something an exchange would fix.
Run a hardware test on the PC and then run a system recovery WITHOUT installing anything for at least 3 days afterwards. If it all checks out and the performance is fine, that means that it's something you've installed causing a problem within Vista. It can be devices, programs, etc. that cause the problem.
My posts are my opinions and experiences from working in the tech industry