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Student
karenbee
Posts: 1
Member Since: ‎05-02-2011
Message 1 of 3 (2,006 Views)

My computer has been infected with a virus, how do I fix it?

Hi, my newer computer has been infected with a virus and spyware, and will not do anything at all. How can I get it up and running again?

Grad Student
neil_fl
Posts: 305
Member Since: ‎01-10-2011
Message 2 of 3 (1,980 Views)

Re: My computer has been infected with a virus, how do I fix it?

antivirus removal

update your antivirus and scan your computer

else

do a complete recovery

restart ,at bios screen ,hit f11 and select reovery ,follow the prompts :smileyhappy:

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TheOldMan
Posts: 4,473
Member Since: ‎12-31-2008
Message 3 of 3 (1,966 Views)

Re: My computer has been infected with a virus, how do I fix it?

Before doing the complete recovery, as you will revert back to "From the Facorty" state, look at the second post here ( by Grif Thomas ): http://forums.cnet.com/7723-6122_102-525486.html?tag=contentBody;threadListing

That process will do the best at getting rid of a pest without loosing everything else.

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