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OS Recovery-HP Recovery Manager
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Honor Student
Posts: 4
Member Since: ‎05-15-2014
Message 111 of 124 (953 Views)

Re: OS Recovery-HP Recovery Manager

[ Edited ]

CherylG, you seem to be the expert on this subject. I have 2 8000 elite desktops 1 32bit 1 64bit I just downloaded a Digitallife image of 7 pro sp1-u update. Both are referbs without recover partitions, i want to reinstall 32bit to 64bit, my 64bit licence is an x16img tag and the upgrade is x17img will the licence still work with the upgrade or do i need to buy a new licence serial? Any ideas? 

Tutor
Posts: 22
Member Since: ‎06-01-2013
Message 112 of 124 (907 Views)

Re: OS Recovery-HP Recovery Manager

I would like to know the same exact thing. I have searched the internet high and low and can't find any detailed instructions. PLEASE HELP US!

Top Student
Posts: 6
Member Since: ‎06-10-2014
Message 113 of 124 (799 Views)

Re: OS Recovery-HP Recovery Manager

Hi!

 

Can you help me. I have a G6 2311sp and i can't found the recovery for this model.

Now I hava te windows 7, but I think this model should be work better with the "original factory os" by HP.

 

I found some, but I need to pay!?

 

Thanks.

Provost
Posts: 23,040
Member Since: ‎11-12-2008
Message 114 of 124 (762 Views)

Re: OS Recovery-HP Recovery Manager

@martintallon 

 

Your license key will work on 32bit and 64bit OS.


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Top Student
Posts: 6
Member Since: ‎07-23-2014
Message 115 of 124 (664 Views)

Re: OS Recovery-HP Recovery Manager

Same here, nothing but a run around wanting more money,
Honor Student
Posts: 3
Member Since: ‎05-14-2014
Message 116 of 124 (569 Views)

Re: OS Recovery-HP Recovery Manager

Hi,

 

For Compaq Presario sr1303wm (pp150aa), the recovery Disc are nor available as the comp has reached the end of support life as on 06/30/2008

 

In order to repair your friend's computer you can place the order on line for RCDs if available on our website at www.hp.com/support or call us at 1-800-474-6836

L2 Technical Support
Honor Student
Posts: 3
Member Since: ‎05-14-2014
Message 117 of 124 (566 Views)

Re: OS Recovery-HP Recovery Manager.....FAIL!

Hi,

 

Extremely Sorry for the inconvience caused to you. You can use the website www.hp.com/go/csostatus to track the shipment of the RCD. CSO stands for the Customer Service Order number or this is the confirmation number given after you place the order for RCD

 

Please give us callback at 1-800-474-6836 for further assistance

 

 

Regards,

HP

L2 Technical Support
Top Student
Posts: 3
Member Since: ‎02-16-2014
Message 118 of 124 (525 Views)

Re: OS Recovery-HP Recovery Manager

ATLEAST A SECOND CHANCE SHOULD BE GIVEN TO THE USER TO MAKE RECOVERY DISK AFTER UPGRADING FROM WIN 8 TO 8.1, IN ADDITION TO DEALER MAKING FIRST TIME WHILE PURCHASING PC WITH WIN 8 PRELODED. IT IS REALLY HURTING AND UNJUSTIFIED. THANK YOU ANY WAY.

Tutor
Posts: 9
Member Since: ‎11-15-2014
Message 119 of 124 (217 Views)

Re: OS Recovery-HP Recovery Manager

the hdd of my hp touchsmart 600 crashed so i changed and recovered the system with hp recovery disks. during win7 setup i got the message: Windows setup cannot configure Windows to run on this hardware, how can i fix the problem?

 

Provost
Posts: 23,040
Member Since: ‎11-12-2008
Message 120 of 124 (124 Views)

Re: OS Recovery-HP Recovery Manager

@france2 

 

Try the suggestion here:

 

http://www.tomshardware.co.uk/answers/id-1651700/windows-setup-configure-run-computer-hardware.html#...


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