05-15-2014 01:04 PM - edited 05-15-2014 01:38 PM
CherylG, you seem to be the expert on this subject. I have 2 8000 elite desktops 1 32bit 1 64bit I just downloaded a Digitallife image of 7 pro sp1-u update. Both are referbs without recover partitions, i want to reinstall 32bit to 64bit, my 64bit licence is an x16img tag and the upgrade is x17img will the licence still work with the upgrade or do i need to buy a new licence serial? Any ideas?
06-20-2014 10:22 AM
Can you help me. I have a G6 2311sp and i can't found the recovery for this model.
Now I hava te windows 7, but I think this model should be work better with the "original factory os" by HP.
I found some, but I need to pay!?
06-22-2014 09:15 PM
Your license key will work on 32bit and 64bit OS.
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08-27-2014 11:45 AM
For Compaq Presario sr1303wm (pp150aa), the recovery Disc are nor available as the comp has reached the end of support life as on 06/30/2008
In order to repair your friend's computer you can place the order on line for RCDs if available on our website at www.hp.com/support or call us at 1-800-474-6836
08-27-2014 11:54 AM
Extremely Sorry for the inconvience caused to you. You can use the website www.hp.com/go/csostatus to track the shipment of the RCD. CSO stands for the Customer Service Order number or this is the confirmation number given after you place the order for RCD
Please give us callback at 1-800-474-6836 for further assistance
09-11-2014 01:10 AM
ATLEAST A SECOND CHANCE SHOULD BE GIVEN TO THE USER TO MAKE RECOVERY DISK AFTER UPGRADING FROM WIN 8 TO 8.1, IN ADDITION TO DEALER MAKING FIRST TIME WHILE PURCHASING PC WITH WIN 8 PRELODED. IT IS REALLY HURTING AND UNJUSTIFIED. THANK YOU ANY WAY.