OS Recovery-HP Recovery Manager (20031 Views)
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Student
Alexander65
Posts: 1
Registered: ‎05-25-2013
Message 21 of 105 (1,117 Views)

Re: OS Recovery-HP Recovery Manager

I have a HP ENVY 23 in two days. Can not start and switches to repair. Trying to restore disc automatically but gives error 0xc0000001. What to do?

Regents Professor
AttackofZaq
Posts: 4,472
Registered: ‎10-09-2012
Message 22 of 105 (1,087 Views)

Re: OS Recovery-HP Recovery Manager

[ Edited ]

Hello Alexander65.  I understand you're having some trouble booting your computer.

It sounds like your hard drive may be experiencing some problems.  I suggest you perform the built in hard drive test on the device and let me know the result.  This document covers how to perform the hard drive test.

Also, having your product number will be very helpful.  This document can show you where the product number is located.

Have a great day!  I'll keep an eye out for your response.

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I work for HP.
Honor Student
francisco54
Posts: 3
Registered: ‎04-18-2013
Message 23 of 105 (968 Views)

Re: OS Recovery-HP Recovery Manager

recover windowas8sofware

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CherylG
Posts: 20,244
Registered: ‎11-12-2008
Message 24 of 105 (961 Views)

Re: OS Recovery-HP Recovery Manager

@francisco54

 

Did you read the document here:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03489643&tmp_task=solveCategory&cc=us&dlc=en&lc...


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Intern
login-123
Posts: 34
Registered: ‎12-19-2011
Message 25 of 105 (857 Views)

Re: OS Recovery-HP Recovery Manager

Hi, CherylG. 

 

In the how to link  HERE  it says: 

"Factory Reset: Factory Reset removes all partitions, reformats the entire hard drive, reinstalls the original operating system, and reinstalls all the original hardware drivers and software. This option also recreates the required Recovery partition (usually D: ) and UEFI partition (usually E: ) and reinstalls the required software." 

 

If I open all programs, Security and Protection, Recovery Manager, Recovery Manager, one of the choices offered is "System Recovery".  

There is no "Factory Reset", but "System Recovery" offers to "restore your computer to its original factory condition". 

It says:  "This process reinstalls the original factory shipped software.  All user created files & programs installed after purchase will be lost."  

 

Does "System Recovery" equal "Factory Reset"? 

More importantly, will "System Recovery" restore the boot sector, the UEFI partition, and the MBR, if there is one, on this machine?

 

This machine is

HP p7 1235 desktop,

Motherboard = MSI 2AE0 (P0)
Hard Drive = Hitachi SATA Disk, 1 tb, GPT formatted
BIOS =  JAS_707.ROM
HP setup utility = American Megatrends ver. 2.14.1219 

 

Thank you in advance.

 

Tutor
help88
Posts: 17
Registered: ‎04-18-2012
Message 26 of 105 (844 Views)

Re: OS Recovery-HP Recovery Manager

The system recovery only recovers what's on the C partition.  It does not equal to Factory Reset.  If you want to do a Factory Reset, which is wiping out the entire HD and recovering to Factory setting you need to Create your own recovery media using Recovery Mananger or order the Recovery kit from HP.

 

 

 

I work for HP but do not speak for HP
Tutor
help88
Posts: 17
Registered: ‎04-18-2012
Message 27 of 105 (840 Views)

Re: OS Recovery-HP Recovery Manager

I mean C: Drive or OS Partition...

I work for HP but do not speak for HP
Intern
login-123
Posts: 34
Registered: ‎12-19-2011
Message 28 of 105 (821 Views)

Re: OS Recovery-HP Recovery Manager

[ Edited ]

Thank you, help88. 

 

I have the recovery disks made by this machine for this machine.

 

If I understand correctly: 

1. Reinstalling from system recovery will reinstall the OS to C:, where it is now.

2. Reinstalling from system recovery will not reinstall the boot sector.

3. Reinstalling from the recovery disks will  reinstall the boot sector. 

 

Is that right? 

 

Also, is there an easier way to restore the boot sector?

 

I appreciate your answer and think I understand , just looking for the easiest fix. 

 

Thanks again.  

Tutor
help88
Posts: 17
Registered: ‎04-18-2012
Message 29 of 105 (816 Views)

Re: OS Recovery-HP Recovery Manager

Yes,  Reinstalling from the recovery disks will  reinstall the boot sector.

 

I don't have knowledge of removing only boot sector. 

I work for HP but do not speak for HP
Intern
login-123
Posts: 34
Registered: ‎12-19-2011
Message 30 of 105 (807 Views)

Re: OS Recovery-HP Recovery Manager

Thanks, help88.  I will restore from the disks. 

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