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OS Recovery-HP Recovery Manager
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Top Student
Posts: 4
Member Since: ‎08-24-2013
Message 31 of 124 (1,622 Views)

Re: OS Recovery-HP Recovery Manager Failed

HELP!!  I have a HP Pavilion, had to backup and restore my system because of a virus-infected file.  I did the HP system restore, installed 150 important Windows updates.  Now, as I try to restore my .wim files from my external drive, I receive the message "...ckard/TouchSmart/Media/Kernel/CLML/CLMLSvc.exe -- A buffer overrun has been detected which has corrupted the program's internal state. The program cannot safely continue execution and must now be terminated."  I'm not sure why I'm receiving this  message.  

 

NOTE:  This has happened before and I was able to restore my files using the HP Recover Manager before installing the Windows updates, but the infected file was also restored and my system had to be redone-Ughhhh.

 

Any help would be greatly apprecited.  THANKS IN ADVANCE!

 

Intern
Posts: 34
Member Since: ‎12-19-2011
Message 32 of 124 (1,604 Views)

Re: OS Recovery-HP Recovery Manager Failed

[ Edited ]

This machine is:

HP p7 1235 desktop,
Motherboard = MSI 2AE0 (P0)
Hard Drive = Hitachi SATA Disk, 1 tb, GPT formatted
BIOS =  JAS_707.ROM
HP setup utility = American Megatrends ver. 2.14.1219

 

In the BIOS, accessed by tapping Esc, then selecting Computer Setup (F10), under "File", there is the option to "Apply Defaults And Exit".  When yes is selected, a window pops up that says "Are you sure you want to set defaults and exit?" Yes or no. 

 

I can not tell from the wording what this does.  Does this apply defaults, set defaults, or actually reset to original defaults? 

 

In other words, does selecting yes "set" the defaults as they are now, or does it apply the original defaults? 

 

Thank you in advance.

 

 

 

 

Provost
Posts: 23,210
Member Since: ‎11-12-2008
Message 33 of 124 (1,577 Views)

Re: OS Recovery-HP Recovery Manager Failed

It resets to original default settings.


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Intern
Posts: 34
Member Since: ‎12-19-2011
Message 34 of 124 (1,569 Views)

Re: OS Recovery-HP Recovery Manager Failed

Thank you, CherylG
Student
Posts: 1
Member Since: ‎08-31-2013
Message 35 of 124 (1,541 Views)

Re: OS Recovery-HP Recovery Manager

I have the HP desktop 500-054 (which I love), but I am having a problem with the 'Recovery Media Creation' tool. I would like to create a 'system recovery' on a usb flash drive, but can't.



When I select the 'usb flash drive option' there are no flash drives to choose from, when there is one in the computer. The flash drive works (I can read/write to it). I think the problem is that Microsoft changed flash drives from 'Removable Storage' to 'Hard Disks'. All flash drives that want to be Windows 8 'Certified' have to comply with this. I think the 'Recovery Media Creation' tool is looking at 'Removable Storage' drives, and not 'Hard Disks'. (If you go into Windows Explorer and select 'Computer', you will see the 'Removable Storage'/'Hard Disk' separation that I’m referring to).



Is there a workaround for this?

Intern
Posts: 29
Member Since: ‎09-05-2013
Message 36 of 124 (1,512 Views)

Re: OS Recovery-HP Recovery Manager

[ Edited ]

HP_User_1701 wrote:

When I select the 'usb flash drive option' there are no flash drives to choose from, when there is one in the computer. The flash drive works (I can read/write to it). I think the problem is that Microsoft changed flash drives from 'Removable Storage' to 'Hard Disks'. All flash drives that want to be Windows 8 'Certified' have to comply with this. I think the 'Recovery Media Creation' tool is looking at 'Removable Storage' drives, and not 'Hard Disks'. (If you go into Windows Explorer and select 'Computer', you will see the 'Removable Storage'/'Hard Disk' separation that I’m referring to).



Is there a workaround for this?


I have the exact same issue.  It never sees the flash drive.  I'm creating the recovery set for a JIC.  I want to do a total recovery, this is just a fail safe in case something goes very very wrong.

 

Any Ideas?

Provost
Posts: 23,210
Member Since: ‎11-12-2008
Message 37 of 124 (1,478 Views)

Re: OS Recovery-HP Recovery Manager

I have requested help with the issue of creating Recovery on usb flash. Will update here when I get anything.


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Intern
Posts: 29
Member Since: ‎09-05-2013
Message 38 of 124 (1,470 Views)

Re: OS Recovery-HP Recovery Manager

[ Edited ]

Thanks for poaking the ones who may know!

 

I apprciate it!

Honor Student
Posts: 1
Member Since: ‎04-06-2012
Message 39 of 124 (1,455 Views)

Re: OS Recovery-HP Recovery Manager

Please try a USB without the WIn 8 compatible logo in the back of the package. 

 

I can't paste the image of the logo but if you google "WIn 8 compatible logo" you will see it.  

 

Be sure to check the back of the package before you buy the USB.

 

Provost
Posts: 23,210
Member Since: ‎11-12-2008
Message 40 of 124 (1,447 Views)

Re: OS Recovery-HP Recovery Manager

[ Edited ]

 

@ Help99

 

You may be on the right track.Have you used a non-Windows 8 compatible flash drive to create Recovery Media?

 

Is this the logo you are referring to>>IC610557.jpg


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