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AnkitaPawar
Posts: 7
Member Since: ‎04-02-2013
Message 1 of 11 (38,014 Views)
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PCI SIMPLE COMMUNICATIONS CONTROLLER DRIVERS FOR WINDOWS 7 Ultimate 32 bit for HP G62-361TX

Hi,

 

I have upgraded OS and installed drivers. All the drivers are looking fine except I am getting error in Network Controller and PCI Communications Controllers driver. Can anyone please help me to get the correct drivers? Because  of this I am not able to connect to wireless network.

 

When trying to install wireless Ralink motorola bluethoot adapter driver, Iam getting error "Bluethoot Hardware must be enabled before installing driver for this"  and in wireless assistant it is showing disabled and showing willnot be able to enable from here. However blue LED on F12 is on and I could not find any option to enable wireless device in BIOS. Not sure are these problems related?

 

I just want to enable wifi networks. Please help.

 

Below are my laptop details:

 

Model no: HP G62-361TX

OS: Windows Ultimate 32-bit

 

Any help will be appriciated.

 

Thanks

Provost
Paul_Tikkanen
Posts: 42,491
Member Since: ‎07-13-2010
Message 2 of 11 (38,005 Views)

Re: PCI SIMPLE COMMUNICATIONS CONTROLLER DRIVERS FOR WINDOWS 7 Ultimate 32 bit for HP G62-361TX

Hi:

 

You need this driver for the PCI Communications Controller.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-80009-1&cc=us&dlc=en&lc=en&...=

 

I will need you to post the hardware ID for the network controller (you can copy and paste the text right from the device manager), so I can post the link to the drivers for it.

 

Go to the device manager and click on the network controller with the little yellow ! mark.

 

Then follow these instructions to find the hardware ID.

 

The hardware id for a device in Windows can be found in the Windows Device Manager. To check the hardware id for a device, follow these steps:

  1. Open the Device Manager from the Control Panel. You can also type “devmgmt.msc” at the Run option in the Start menu.
  2. In the Device Manager, right-click the device, and select Properties in the popup menu.
  3. Next, select the Details tab.
  4. Now select the Hardware Ids in the dropdown list.

Windows Device Manager device details

Top Student
AnkitaPawar
Posts: 7
Member Since: ‎04-02-2013
Message 3 of 11 (37,990 Views)

Re: PCI SIMPLE COMMUNICATIONS CONTROLLER DRIVERS FOR WINDOWS 7 Ultimate 32 bit for HP G62-361TX

Thanks Paul for your quick and valuable reply. I am able to fix the issue of PCI controller now.

 

Here are the hardware IDs for Network Controller.

 

 PCI\VEN_14E4&DEV_4727&SUBSYS_1483103C&REV_01

PCI\VEN_14E4&DEV_4727&SUBSYS_1483103C

PCI\VEN_14E4&DEV_4727&CC_028000

PCI\VEN_14E4&DEV_4727&CC_0280

 

But I am not sure whether these hardware IDs are correct, because I have downloded this driver from HP site and not sure whether it is a correct and compatible version.

 

In device manger, under networkee adaper-> it is showing these  three

---Bluethooth Device(Personal Area network)

---Bluethooth device(RFCOMM Protocol TDI)

---Realtek PCIe FE Family Controller

 

and Network Controller it is showing under Other devices with a warning sign.

 

Also can you please let me know, will this fix my wireless problem?

 

Thanks aton,

Ankita

Top Student
AnkitaPawar
Posts: 7
Member Since: ‎04-02-2013
Message 4 of 11 (37,987 Views)

Re: PCI SIMPLE COMMUNICATIONS CONTROLLER DRIVERS FOR WINDOWS 7 Ultimate 32 bit for HP G62-361TX

Hi Paul,

 

I got the network driver for my hardware id from your earlier posts. Thaks a lot, you are great you saved my many sleepless nights.

 

 

:smileyhappy:

 

Thanks,

Provost
Paul_Tikkanen
Posts: 42,491
Member Since: ‎07-13-2010
Message 5 of 11 (37,973 Views)

Re: PCI SIMPLE COMMUNICATIONS CONTROLLER DRIVERS FOR WINDOWS 7 Ultimate 32 bit for HP G62-361TX

You're very welcome.

 

You need this bluetooth software & driver if you haven't already figured that out as well.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-86863-1&cc=us&dlc=en&lc=en&...=

Student
adeade
Posts: 1
Member Since: ‎09-19-2012
Message 6 of 11 (32,448 Views)

Re: PCI SIMPLE COMMUNICATIONS CONTROLLER DRIVERS FOR WINDOWS 7 professional 32 bit for HP 600b

PCI\VEN_8086&DEV_1C3A&SUBSYS_2AE2103C&REV_04
PCI\VEN_8086&DEV_1C3A&SUBSYS_2AE2103C
PCI\VEN_8086&DEV_1C3A&CC_078000
PCI\VEN_8086&DEV_1C3A&CC_0780

Provost
Paul_Tikkanen
Posts: 42,491
Member Since: ‎07-13-2010
Message 7 of 11 (32,424 Views)

Re: PCI SIMPLE COMMUNICATIONS CONTROLLER DRIVERS FOR WINDOWS 7 professional 32 bit for HP 600b

Honor Student
CGaines888
Posts: 2
Member Since: ‎02-21-2014
Message 8 of 11 (23,503 Views)

Re: PCI SIMPLE COMMUNICATIONS CONTROLLER DRIVERS FOR WINDOWS 7 professional 32 bit for HP 600b

After reloading OS and installing drivers on the HP WV689AV, wifi keeps dropping and yellow exclamation mark appears in device manager (other devices - PCI Simple Communications Controller).

 

Driver Properties/Details Hardware Ids 

 

Value:

PCI\VEN_8086&DEV_3B64&SUBSYS_1425103C&REV_06

PCI\VEN_8086&DEV_3B64&SUBSYS_1425103C

PCI\VEN_8086&DEV_3B64&CC_078000

PCI\VEN_8086&DEV_3B64&CC_0780

 

Please advise.

Thanks!

Provost
Paul_Tikkanen
Posts: 42,491
Member Since: ‎07-13-2010
Message 9 of 11 (23,498 Views)

Re: PCI SIMPLE COMMUNICATIONS CONTROLLER DRIVERS FOR WINDOWS 7 professional 32 bit for HP 600b

Hi:

 

Below is the link to the driver you need for the hardware ID of PCI\VEN_8086&DEV_3B64.

 

That device probably has no bearing on the wireless connectivity dropping.

 

You may need to update the driver for the wireless card.

Honor Student
subaruimpreza81
Posts: 2
Member Since: ‎04-14-2014
Message 10 of 11 (17,506 Views)

Re: PCI SIMPLE COMMUNICATIONS CONTROLLER DRIVERS FOR WINDOWS 7 Ultimate 32 bit for HP G62-361TX

PCI\VEN_10EC&DEV_8136&SUBSYS_3672103C&REV_05
PCI\VEN_10EC&DEV_8136&SUBSYS_3672103C
PCI\VEN_10EC&DEV_8136&CC_020000
PCI\VEN_10EC&DEV_8136&CC_0200

 

how to solve this

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