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01-11-2012 06:59 AM
My pci express slot went bad so I changed motherboards, microsoft gave me a new key . I did not like new board and before I changed again I tried to do full recovery (still using original hdd) code purple. I still have orig mobo so I tried that, code purple again. Am I out of luck ?
01-11-2012 09:02 AM
If there is no change in the motherboard, please contact HP technical support for more assistance. Refer the following weblink:
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01-11-2012 03:54 PM
I can't get any tech support? I still have mobo but it is not hooked up to anything anymore. even if I put it in a case it will not get past config error so I cannot get online support to that os. I still run xp on all my comps. pro on home assembled unit. home on a compaq presario that I keep for backup, and the media center was strictly a media center . so now I can't play dvds or cds. theboard I replaced the orig. with was an msi that I didn't like @ all. now my media center case has a refurbished asus mobo.